Patient Experience
My stomach issues had been dragging on for months, and other doctors just kept saying it was stress. Dr. Ban was different. He actually listened, asked a ton of questions I hadn't been asked before, and ordered some specific tests. Turns out it was a tricky gallbladder problem that wasn't showing up on the usual scans. He explained it all in a way that finally made sense. I'm just relieved someone figured it out.
Had to get a small cyst removed from my back. Honestly, I was pretty nervous about the whole thing. But Dr. Ban walked me through the whole process in the clinic room itself what he'd do, how long it would take, what to expect after. The procedure itself was over before I knew it. No fuss, no drama. Follow-up was quick and easy, and the scar is healing really well.
Parking at Sarvodaya is always a bit of a hunt, I'll be honest. But once I got inside for my appointment with Dr. Ban, it was smooth. The lady at the front desk found my file quickly even though I'd forgotten my old paperwork. The place was clean and quiet, which helped calm my nerves. The nurse who took my vitals was really kind and chatted with me while we waited for the doctor.
What I remember most is how Dr. Ban talked to my elderly mother. She was confused and scared about her new medication. He didn't just rush; he pulled up a chair, looked her in the eye, and explained everything using simple words. He even drew a little diagram on his notepad. He has this calm, patient way about him that made her and me feel like we were in good hands.