Patient Experience
I'm a 72-year-old retired teacher who had been living with an inguinal hernia for years, too scared to address it. From the moment I met Assoc. Prof. Dr. Hakan Seyit, his calm, grandfatherly demeanor put me at ease. He didn't just look at my scan; he asked about my gardening hobby and how the hernia affected my daily life. His explanation was so clear, using a simple teacup analogy to describe the repair. The surgery at ISU Medical Park was seamless, and what amazed me most was his personal follow-up call two days later to check on my pain levels. He remembered my cat's name from our conversation! This wasn't just medical care; it was human care at its finest.
Our 8-year-old son, Ali, needed an emergency appendectomy at midnight. The panic we felt is indescribable. Dr. Hakan Seyit met us in the ER with an astonishingly tranquil presence. He knelt to Ali's eye level, showed him cartoon diagrams on his tablet about 'removing the tiny troublemaker,' and promised he'd be the one doing the surgery. He spoke to our child, not just to us. During the procedure, he sent a nurse out with two updates. Post-op, he used a stuffed animal to show Ali his tiny incisions. His blend of supreme surgical skill and pediatric empathy turned our trauma into a story Ali now proudly tells. We are forever grateful.
As a 45-year-old chef with a complex pilonidal sinus that had recurred twice after previous surgeries elsewhere, I was skeptical and frustrated. Dr. Seyit approached my case like a detective reviewing a puzzle. He spent 40 minutes in consultation reviewing my old operation notes, asking detailed questions about my work posture and even my diet. He proposed a modified cleft lift procedure I'd never heard of, drawing the technique on paper. His confidence was grounded, not arrogant. The surgery was meticulous, and his wound care protocol was incredibly specific. Six months later, I'm fully healed and back to 12-hour kitchen shifts. He treated a chronic problem as a solvable equation.
My follow-up visit for gallbladder removal was unlike any medical appointment I've ever had. I expected a quick stitch check. Instead, Dr. Seyit had analyzed the gallstones he removed! He showed me photos and explained their cholesterol composition, linking it directly to my dietary habits with practical, not judgmental, advice. He then asked unexpected questions about my energy levels and digestion post-surgery, areas I thought were unrelated. He adjusted a minor medication on the spot based on my answers. It felt like a holistic service, where the surgery was just one chapter in a longer story of my health. His intellectual curiosity about every detail of a patient's outcome is remarkable.