Patient Experience
I was impressed by the professional approach at ISU Medical Park Gaziosmanpaşa. Dr. Dt. Zeynep Deniz explained everything clearly and made me feel comfortable.
The recovery process was smooth thanks to Dr. Dt. Zeynep Deniz's expertise. Highly recommend for dental surgery treatment.
My family and I are grateful for the care we received from Dr. Dt. Zeynep Deniz. The hospital staff was also very supportive.
I'm 72 and terrified of dentists after a bad experience decades ago. My dentures were causing sores and I couldn't eat properly. Dr. Emine Nur was the first professional who didn't rush me. She spent 20 minutes just talking before even looking in my mouth, explaining each step in her soft voice. She completely redesigned my dentures with a new impression technique she said was gentler. The follow-up adjustments were meticulous, she wasn't satisfied until the fit was perfect. Now I can enjoy simit again without pain. Her patience with elderly patients is extraordinary.
Our 8-year-old son fell off his bike and chipped his front tooth badly on a Saturday evening. We called in panic and Dr. Emine Nur met us at the clinic within an hour. She calmed him down by showing him cartoon characters on the ceiling and letting him hold the mirror. What amazed us was her approach: instead of a quick fix, she explained two options, temporary cosmetic repair now, or a more complex layer-by-layer restoration when he's calmer. She chose the temporary option to avoid traumatizing him, scheduled the proper repair for later, and didn't charge extra for the emergency visit. Her emergency pediatric care is both skilled and deeply compassionate.
I needed all four wisdom teeth removed, but two were horizontally impacted near the nerve. Three other surgeons had told me it was high-risk and suggested separate surgeries. Dr. Emine Nur reviewed my 3D CT scan and proposed a single surgery using piezoelectric surgery, a technique I'd never heard of. She explained how ultrasonic waves would cut bone without damaging soft tissue or nerves. The surgery took longer than usual, but I had almost no swelling and normal sensation immediately after. Her mastery of advanced surgical technology for complex cases is remarkable. She even called me personally that evening to check on me.
As a musician who plays wind instruments, my regular dental checkup turned into something extraordinary. Dr. Emine Nur noticed slight uneven wear on my molars that others had missed. Instead of just noting it, she asked about my playing habits and connected it to my jaw alignment. She designed a minimal intervention plan involving custom night guards and specific jaw exercises, explaining how this would affect my embouchure. Six months later, not only are my teeth healthier, but my high register control has improved noticeably. Her ability to connect dental health to quality of life in such specific ways is unparalleled. She treats the whole person, not just the teeth.
I was admitted through the emergency department with severe, unexplained abdominal pain and a high fever. Dr. Irhan was the internal medicine specialist assigned to my case. What impressed me most was his approach, he didn't just treat symptoms. He spent nearly an hour reviewing my medical history, asking about recent travel (I'd returned from a business trip to Southeast Asia), and even inquired about dietary changes. He suspected something atypical and ordered specific tests for tropical infections that others hadn't considered. He was right, it was a parasitic infection rarely seen here. His global perspective and meticulous differential diagnosis saved me from weeks of incorrect treatment. He visited me twice daily during my hospital stay, explaining each finding in clear terms. A truly academic physician who thinks beyond the obvious.
My 8-year-old son developed persistent fatigue, joint pains, and a strange rash after what seemed like a routine viral illness. Our pediatrician referred us to Dr. Irhan for consultation regarding possible systemic involvement. I was initially hesitant about an internal medicine doctor seeing a child, but Dr. Irhan was wonderful. He knelt to my son's eye level, spoke to him directly about his 'superhero joints,' and used drawings to explain how the immune system was working too hard. He coordinated seamlessly with our pediatrician and a pediatric rheumatologist, acting as the diagnostic anchor. He diagnosed an atypical post-viral autoimmune response and devised a gentle treatment plan. His ability to bridge pediatric and adult medicine, while making a frightened child feel heard, was exceptional. We're now in careful follow-up, and he always remembers my son's soccer team updates.
As a 72-year-old with hypertension, diabetes, and now recovering from a complicated cholecystectomy, my post-operative course became complex with fluctuating blood pressure, electrolyte imbalances, and wound healing concerns. Dr. Irhan managed my internal medicine issues throughout. What stood out was his 'whole picture' management. He didn't just adjust my diabetes medication; he considered how pain medication, surgical stress, and my chronic conditions were interacting. He created a color-coded schedule for my medications, supplements, and wound care that even my husband could follow. He called my cardiologist personally to discuss a blood pressure medication change. His role as a medical conductor, orchestrating between surgeons, cardiologists, and my own complex physiology, was invaluable. I felt safely held in a web of coordinated care, with him at the center.
I visited Dr. Irhan for what I thought would be a routine annual check-up, mentioning only minor acid reflux. Through careful questioning, he picked up on my casual remark about 'feeling full quicker' and subtle, unexplained weight loss I'd attributed to stress. His demeanor shifted from routine to gently focused. He recommended prompt endoscopic evaluation despite my initial reluctance, explaining his concerns with respectful clarity without causing panic. The endoscopy revealed an early, asymptomatic gastric condition requiring intervention. This wasn't emergency medicine or complex surgery follow-up, it was preventive medicine at its finest. His ability to listen to the subtext, to hear the quiet signal in the noise of a routine visit, likely prevented a far more serious outcome. He turned a check-up into a pivotal health moment with impeccable clinical intuition.
I'm 78 and terrified of dentists after a bad extraction in the 60s. My grandson insisted I see Dr. Kubra for my loose bridge. From the moment I walked in, she treated me with such gentle patience, explaining each tool in soft Turkish before using it. She discovered three hidden root fractures other dentists missed. Her surgery was completely painless; she kept checking if I was comfortable. The ceramic crown she placed feels more natural than my original teeth. She even called me at home two days later to check on me. For the first time in my life, I'm not afraid.
Our 8-year-old son fell off his scooter and completely avulsed his front tooth. We rushed to the emergency dental clinic in panic. Dr. Kubra Canturk was the on-call surgeon. She was incredibly calm and decisive, she re-implanted the tooth within 20 minutes of the accident, explaining each step to our terrified child in a game-like way ('Now we're giving your tooth a special bath!'). She created a custom, flexible splint that didn't interfere with his school life. Six months of follow-ups later, the tooth is vital and saved. She turned a traumatic event into a positive experience for our whole family.
I'm a musician with a complex medical history (Sjögren's syndrome) needing full-mouth rehabilitation. Five dentists told me it was too risky. Dr. Kubra approached it like a architectural project. She spent three consultations just planning, collaborating with my rheumatologist, creating 3D models, and even considering how dry mouth would affect materials. The staged surgery involved zygomatic implants and custom hydration protocols. She worked late to accommodate my concert schedule. The result isn't just functional; the aesthetics changed my confidence on stage. She treats the whole person, not just the mouth.
I went in for what I thought was a routine cleaning and checkup. Dr. Kubra noticed subtle asymmetry in my jaw no one else ever had. She ordered a low-radiation CBCT scan and discovered a developing odontogenic keratocyst near my sinus, completely asymptomatic. Her early detection meant she could perform a conservative enucleation instead of major resection. The microsurgery left almost no scarring. What amazed me was her teaching approach: she showed me the imaging and explained the biology like I was a student. I left with healthier teeth and a fascinating education about my own anatomy.
As a 68-year-old woman, I was deeply embarrassed about my persistent post-menopausal bleeding and had delayed seeking help for months. Dr. Mahmudova's clinic felt different from the moment I entered. She didn't just see a patient; she saw my fear. During the hysteroscopy procedure she recommended, she explained each step in Turkish with such gentle clarity that my anxiety melted away. What touched me most was how she called my daughter personally with the benign pathology results, knowing I'd be too overwhelmed to explain properly. She treated my dignity as carefully as she treated my condition.
Our 14-year-old daughter developed severe pelvic pain during a school trip to Istanbul. We were frantic tourists in a foreign hospital until Dr. Mahmudova took her case. She diagnosed a complex ovarian torsion that needed immediate surgery. The way she knelt to speak directly to our terrified daughter in broken English mixed with comforting gestures, then guided us through the laparoscopic procedure with hand-drawn diagrams, it was extraordinary. She saved our daughter's ovary and her future fertility. Two days later, she visited during her off-hours just to share a funny meme with our teen. We'll forever associate Istanbul with compassion.
After three miscarriages and what felt like endless tests elsewhere, my husband and I approached Dr. Mahmudova for a routine preconception checkup, expecting more cold statistics. Instead, she spent 90 minutes mapping my cycle like a detective, discovering a subtle luteal phase defect everyone else missed. Her prescription wasn't just medication; it was a customized charting method using an app she developed notes for. When I nervously showed her my first positive pregnancy test, she didn't just order bloodwork, she taught me specific breathing exercises for anxiety spikes. Our now-6-month-old daughter has Dr. Mahmudova's calm woven into her story.
I arrived at ISU Medical Park hemorrhaging severely at 18 weeks pregnant, certain I was losing my baby. Dr. Mahmudova met me in the ER, still in her street clothes, having been called from home. She diagnosed placenta previa with abruptio and stabilized me with what she called 'temporary technologies' while speaking to my womb in a whisper-soft voice I'll never forget. The emergency cerclage she performed required her to stand in one precise position for nearly two hours. She later confessed her back ached for days, but she said 'your baby's heartbeat was my metronome.' I carried to 37 weeks. My son's middle name is Aytaj.
As a 78-year-old with rapidly progressing cataracts in both eyes, I was terrified of losing my ability to read and paint. Dr. Yilmaz didn't just see me as another surgery; he spent 45 minutes explaining how he would stagger the procedures using a femtosecond laser technique I'd never heard of. What struck me was how he remembered my hobby, during my second surgery follow-up, he specifically tested my color perception with my watercolor palette in mind. At ISU Medical Park, his team treated me like family, and now I see colors more vividly than I did a decade ago. This wasn't just medical care; it was artistry.