Patient Experience
Our 3-year-old daughter, Elif, developed a terrifying high fever that wouldn't break for two days. We rushed to Medical Park Gebze in the middle of the night. Dr. Metin Hasan Koca was on call and immediately recognized it as a rare presentation of Kawasaki disease, which our local clinic had missed. His calm explanation while drawing diagrams on a notepad for us, his coordination with the cardiology team, and his daily visits, even on his day off, made an unbearable situation manageable. He treated our child like his own, and his early intervention prevented potential heart complications. We don't just see a doctor; we see a guardian angel in a white coat.
As a 68-year-old grandfather, I felt silly visiting a pediatrician, but my persistent cough after babysitting my grandkids worried my daughter. Dr. Koca didn't dismiss me; he thoroughly examined me, listened to my lungs, and asked detailed questions about my grandchildren's recent health. He diagnosed me with a case of pertussis (whooping cough) likely caught from the baby, who had only mild symptoms. He personally called an internal medicine colleague to ensure my adult care was seamless, then followed up with me three days later to check on my antibiotic response. His care transcended age, he treated the whole family's health ecosystem, not just a chart.
Our 14-year-old son, Kerem, a competitive swimmer, developed severe shoulder pain. Multiple doctors dismissed it as 'growing pains.' Dr. Koca spent 45 minutes analyzing his stroke technique, posture, and even watched videos of his training. He diagnosed a complex overuse injury involving the labrum and coordinated with a pediatric orthopedist and a physiotherapist who understood adolescent athletes. His plan wasn't just rest; it was a detailed rehabilitation roadmap. At our follow-up, he remembered Kerem's upcoming championship and adjusted the therapy to keep him motivated. Dr. Koca treats the child's dream, not just the injury.
For our newborn's first routine checkup, we were anxious first-time parents with a list of 50 questions. Dr. Koca didn't rush us; he sat down, made tea for my wife, and went through every single concern, from breastfeeding to sleep patterns, explaining the 'why' behind everything. He noticed a subtle hip click our maternity hospital had overlooked and ordered an ultrasound, confirming mild hip dysplasia. Because of his meticulous routine exam, our daughter now wears a simple harness instead of facing potential surgery later. His 'routine' checkup was the most comprehensive and life-altering medical experience we've ever had.