Patient Experience
My regular doctor was stumped. My blood pressure was all over the place and my energy was just gone. Dr. Rana at Medanta didn't just look at my numbers; he asked about my family history, things no one else had. Turns out it was a rare kidney issue that runs in my family. He explained it to me with a diagram on his notepad, and honestly, I was scared, but he laid out a clear plan. I'm on the right track now because he connected dots everyone else missed.
I needed a kidney biopsy. Sounds scary, right? I was definitely nervous. But Dr. Rana's team walked me through every single step beforehand. The procedure itself was quick, and he checked in right after. The worst part was probably just having to lie still for a few hours afterward. It was as straightforward as he said it would be, and the results gave us the answers we needed without any drama.
The Medanta hospital is huge—I got a bit lost finding the nephrology wing. But once I got there, the front desk lady saw I was flustered and helped me out right away. The place is calm, clean, and doesn't feel like a typical hectic hospital. Even the person who took my blood samples was really gentle and chatted with me to keep my mind off it. It made a long day of tests much less stressful.
Look, I'm a tough guy to win over. I don't like hospitals. But Dr. Rana has this way of talking *with* you, not at you. He sat down, didn't rush, and actually listened when I said a certain medication made me feel awful. He didn't get defensive; he just said, 'Okay, let's try something different.' He remembers small things about my life from previous visits. It feels like he sees me as a person, not just a chart.