Patient Experience
For months, I was just told I had a 'sensitive stomach.' Dr. Perwaiz was the first one who actually listened and dug deeper. He ordered a specific scan others hadn't, and it showed a pretty complicated issue with my pancreas. He didn't sugarcoat it, but he laid out the surgery plan so clearly, step-by-step, that my family and I finally felt we had a real path forward. It was a long road, but I'm back to eating normally now.
I needed my gallbladder out. Honestly, I was nervous at first—surgery is surgery. But Dr. Perwaiz made it sound so straightforward. The whole thing was exactly as he said: in and out of Medanta in a couple days. The incisions are tiny. I was back doing light chores within a week. Sometimes, simple and smooth is exactly what you need.
The place itself, Medanta, is huge and can feel a bit overwhelming. Parking was a nightmare the first day! But once I got to Dr. Perwaiz's floor, his team made a difference. The nurses were really kind, and his assistant, I think her name was Priya, helped sort out my insurance paperwork without me even asking. It's those little things that take some weight off when you're stressed.
What stuck with me was how Dr. Perwaiz talked to me. Before my operation, he pulled up a chair, looked me in the eye, and asked if I was scared. I said yes. He just nodded and said, 'Good, that's normal. Let's talk about why, so it's not so unknown.' He had this calm way of explaining things without any jargon. Felt like I was talking to a really smart, patient uncle, not just a surgeon.