Patient Experience
At 72, I was terrified when told I needed a kidney transplant. Dr. Singhal didn't just treat me medically—he became my coach, explaining every step in simple terms and even calming my family's fears. His team at Artemis handled my surgery flawlessly, and six months later, I'm gardening again. He treats seniors with such respect and patience.
Our 8-year-old daughter's sudden kidney failure threw our world into chaos. Dr. Gaurav Singhal was our anchor—he knelt to her eye level, used stuffed animals to explain procedures, and made her laugh before scary tests. Her successful transplant feels like a miracle, and we still get holiday cards from his team checking on her.
Rushed to Artemis with septic shock and failing kidneys, I remember Dr. Singhal's calm voice cutting through my delirium: 'We're not losing you today.' He worked through the night, coordinating with ICU specialists. His emergency intervention saved my life and preserved my kidney function against all odds.
What I appreciate most about Dr. Singhal is how he remembers small details across yearly checkups. He'll ask about my marathon training or my daughter's college applications while reviewing my lab results. It makes managing my polycystic kidney disease feel like a partnership rather than just treatment.
Flying from Kenya for my brother's kidney donation, we were nervous about overseas care. Dr. Singhal arranged video consultations beforehand, coordinated our visas, and met us at the airport himself. His global patient approach removed all stress—the transplant was successful, and his follow-up care continues across continents.
After three failed dialysis access procedures elsewhere, I came to Dr. Singhal as a last resort. He spent hours reviewing my complex vascular history, then designed a novel surgical approach using advanced imaging. The procedure worked perfectly—finally, after years of struggle, I have reliable dialysis access.
My husband's transplant rejection episode had five doctors giving conflicting opinions. Dr. Singhal took charge, synthesizing all viewpoints while clearly explaining his treatment rationale. His decisive adjustment to the immunosuppression regimen reversed the rejection within days—masterful crisis management.
As a medical student myself, I watched Dr. Singhal perform a living donor transplant with awe. His technical precision was breathtaking, but more impressive was how he maintained conversation with both donor and recipient throughout, keeping them relaxed. It was a masterclass in surgical skill and patient care combined.
Dr. Singhal detected my early-stage kidney disease during a routine executive health check—something others had missed for years. His proactive monitoring and lifestyle modifications have likely added decades to my kidney health. He doesn't just treat illness; he prevents it brilliantly.
The way Dr. Singhal handled our family's devastating news—that our father wasn't a transplant candidate—was profoundly compassionate. He spent two hours with us, exploring every palliative option and connecting us with support services. Even in delivering difficult news, he gave us hope and direction.
Post-transplant, I developed unusual complications that baffled other nephrologists. Dr. Singhal's systematic investigation uncovered a rare medication interaction, which he resolved by collaborating with pharmacists worldwide. His dedication to solving mysterious cases is extraordinary.
During my wife's kidney transplant, Dr. Singhal updated me hourly, even drawing diagrams to explain progress. When complications arose, he was transparent yet reassuring. This communication during those long hours made the difference between panic and trust.
As a single mother with chronic kidney disease, I needed flexible scheduling. Dr. Singhal's team arranged evening video consultations and coordinated with my local lab for tests. This accommodation allowed me to maintain my job while receiving top-tier nephrology care.
The psychological care Dr. Singhal provides transplant patients is remarkable. He noticed my anxiety about organ rejection and connected me with a therapist specializing in transplant mental health. His holistic approach addresses both body and mind.
When my rare blood type made finding a kidney match nearly impossible, Dr. Singhal pioneered a paired exchange chain that eventually involved twelve patients across four hospitals. His innovative thinking and persistence gave me—and eleven others—a second chance at life.