Patient Experience
Our daughter had been sick for months, and we'd seen a few doctors who couldn't figure it out. We were honestly starting to panic. Dr. Singh didn't rush us. She listened to everything again, asked a bunch of new questions, and ordered one specific test the others hadn't. It turned out to be a rare metabolic thing. She explained it all in a way we could actually understand, and now we finally have a treatment plan that's working.
My son needed his tonsils out, which felt like a big deal to me. Dr. Singh walked us through the whole thing, step-by-step, and answered every single one of my 'what if' questions. The day of, she was really calm, which helped a lot. The surgery itself was quick, and the recovery went exactly how she said it would. It was just... straightforward, which is exactly what you want.
Look, the parking at Medanta is always a bit of a hunt, I won't lie. But once we got inside for my daughter's check-up, it made sense. The place is spotless and doesn't feel like a typical hospital. The nurses at the pediatrics desk remembered my daughter's name from last time and helped keep her distracted with stickers while we waited. It's those little things that take the edge off.
My toddler is terrified of doctors, and honestly, so was I after our last experience elsewhere. Dr. Singh got down on the floor with him to look at his toy car before even trying to examine him. She talked to him, not just at him. He still fussed a little, but she was so patient. We left, and he said, 'That doctor was nice.' Coming from him, that's everything.