Patient Experience
Our 8-year-old needed a complex procedure on his jaw, and we were terrified. Dr. Gupta didn't just talk to us; he got down on my son's level, explained everything with drawings, and made him laugh. The whole team at Medanta was so kind, and seeing my kid smile again without pain is everything. We felt heard the entire time, even when I asked the same anxious questions over and over.
Had major neck surgery with Dr. Gupta last month. Honestly, the first few days were rough, but his team had a clear plan for managing it that actually worked. The nurses knew exactly when to give meds, and Dr. Gupta checked in daily, even on Sunday, to adjust things. Recovery isn't fun, but I never felt like I was just a number on a chart. I'm getting back to normal bit by bit, which is what he said would happen.
Fixed my thyroid issue. Dr. Gupta was straight to the point, told me what needed doing, and did it. Surgery went fine, scar is neat. No fuss, good result. Parking at Medanta is always a hassle, though.
I noticed a lump in my neck and spent months worrying, putting off seeing anyone. When I finally went to Medanta, Dr. Gupta was calm and direct. He laid out the steps: tests, then surgery if needed. The day of the operation, I was so nervous my hands were shaking. He came in, cracked a simple joke about the hospital gown, and somehow that broke the tension. The follow-up has been just as thorough—he remembers the small details I’ve mentioned. It wasn't just a procedure; it felt like a path we walked through together.