Patient Experience
For two years, I was shuffled between doctors with vague answers like 'it's just IBS.' Dr. Singh actually listened. He didn't just glance at my old reports; he ordered a specific, newer scan no one else had suggested. It showed a rare stricture that explained everything. He laid out my options so clearly, without any pressure. Finally having a real answer, and a plan, was a massive relief.
I needed a colonoscopy and was pretty nervous about the whole thing. The prep was no fun, obviously, but the day itself was straightforward. Dr. Singh's team was efficient and kept me informed at each step. The procedure itself felt quick, and I was in recovery before I knew it. Got my results explained clearly before I left. It was one less thing to worry about.
The Medanta campus is huge—I got a bit lost finding the right tower! But once I got to the gastroenterology floor, the staff at the front desk were really kind and got me sorted. The nurses in the prep area had a calm way about them that helped settle my nerves. The place was clean and quiet, which matters when you're not feeling great. It felt organized, not chaotic.
What stood out with Dr. Singh was how he talked to me, not at me. He sat down, made eye contact, and didn't rush. When he explained my liver condition, he drew a simple diagram on his notepad. He asked about my work and family life to see how treatment could fit. He felt like a partner, not just an authority figure. That kind of respect is rare.