Patient Experience
I'd been to three different doctors for this weird, fluttering feeling in my chest. They all said it was just anxiety. Dr. Mansi Kaushik actually listened to me describe it, ordered a specific test the others hadn't, and found a tiny electrical pathway causing the problem. It wasn't anxiety at all. She explained it with a simple diagram on a notepad. Finally, an answer.
My annual check-up showed a slightly odd rhythm. Dr. Kaushik said a cardiac ablation was the best fix. I was nervous, sure, but the whole thing felt very straightforward. Went into Medanta in the morning, the procedure itself was quick, and I was home by evening eating dinner. It felt like getting a major car repair done efficiently—no drama, just fixed.
Look, the parking at Medanta is always a bit of a hunt, I won't lie. But once you get inside, it makes sense. For my stress test, the technician was really patient, adjusting the treadmill speed slowly and telling me exactly what was happening. The whole floor was calm and clean, which matters when you're feeling vulnerable. It didn't feel like a factory.
My husband had a scare, and Dr. Kaushik was the one who called me with the initial results. She didn't sugarcoat it, but her voice was so steady and clear. Later, in his room, she sat on the edge of the chair and asked him about his cricket scores before diving into the treatment plan. That small talk first made all the difference—we felt like people, not just a case.