Patient Experience
My case was complicated—the tumor was in a tricky spot and two other doctors were hesitant. Dr. Mayank didn't sugarcoat it, but he laid out a clear, step-by-step plan for radiation that others hadn't even suggested. He took the time to draw diagrams for my family. It wasn't easy, but following his roadmap gave us real hope when we needed it most.
I was nervous about starting radiation, even though they said my treatment was pretty standard. Dr. Mayank's team at Medanta had it down to a science. The whole process was so organized; in and out without any fuss. The machine was intimidating, but the technicians talked me through every single beep. It felt very controlled, which is exactly what you want.
Look, Medanta is a huge place and I got lost twice finding the radiation oncology wing. But once I was there, the difference was clear. The nurses remembered my name and my preference for the warmer blanket. Even the person who scheduled the appointments was patient when I had to reschedule. It’s a stressful time, but the staff there made the logistics the least of my worries.
What stuck with me was how Dr. Mayank would actually sit down during consultations. He wasn't hovering by the door. He asked about my job and how the fatigue was really affecting my week, not just checking a box. When I had a rough day, he noticed and adjusted the conversation. He made me feel like a person, not just a chart.