Patient Experience
My 8-year-old son, Arjun, had a fever that just wouldn't break for five days. We were so scared. Dr. Nisha at MGM saw him and was so calm with him, explaining everything in a way he could understand. She didn't just throw medicine at us; she took time to figure out it was a tricky viral thing. The hospital was busy, but she made us feel like we were her only patients. Seeing my boy smile again because of her care... that's everything.
My mother was admitted at MGM with severe weakness, and we were all really worried. Dr. Nisha Miriam George was the one who kept us in the loop. She'd call me directly after her rounds, even in the evening, to explain what the day's tests showed and the next steps in plain Tamil and English. She never made us feel like we were bothering her with questions. That clear communication took a huge weight off our family's shoulders during a scary time.
Had a bad stomach issue. Went to MGM, saw Dr. George. She was straight to the point, figured it out fast. Got the right meds, felt better in two days. No fuss, just good care.
It started as a nagging cough I ignored for weeks. By the time I went to MGM, I was exhausted. The waiting area was packed, and I almost left. Dr. George's nurse called me in, and the doctor herself was reviewing my file. She listened to my whole history—not just the cough—and connected it to some old allergy issues I'd forgotten about. Instead of a strong antibiotic, she suggested a different approach with a specialist referral. It took a couple of weeks, but it worked. She looked at the whole picture, not just the obvious symptom.
My family has been seeing Dr. Deepa Easow at MGM for nearly a decade now. She remembers details from years ago, asks about my daughter by name. That consistency means everything when you're managing a chronic condition. The hospital can be busy, sometimes you wait a bit, but she never rushes you in the room. She explains the 'why' behind every change in medication. I trust her completely.
Had a persistent stomach issue. Went to Dr. Easow. She listened, asked clear questions, ordered the right tests. Diagnosis was straightforward, treatment worked. No fuss, no unnecessary procedures. Parking at MGM was a hassle that day, but the appointment itself was efficient. She's direct, which I appreciate. Problem solved.
I was quite nervous about some ongoing fatigue. Dr. Easow has such a calm way about her. She took her time, never made me feel silly for my worries. We went through everything step by step. It turned out to be something manageable, and her gentle approach made the process much less frightening. She's a very kind doctor.
After months of feeling run-down and getting nowhere with other doctors, finding Dr. Easow was a huge relief! She actually figured it out—a thyroid issue I didn't know I had. Started treatment and I feel like myself again. She's smart, she listens, and she gets results. So glad my friend recommended her!