Dr. Poonam Gautam Reviews

I'm 78 and had a persistent ear blockage for months. Dr. Gautam didn't just prescribe drops—she sat with me for 20 minutes explaining how age-related changes affect Eustachian tubes. Her gentle removal of impacted wax felt like magic, and she gave my granddaughter coloring pages about ear health. Who does that? Pure compassion.

Our 4-year-old screamed at every ENT until Dr. Gautam. She used a puppet to show how she'd check his throat, let him hold the otoscope, and discovered chronic sinusitis masked as frequent colds. Her treatment plan included 'superhero breathing exercises.' He now asks when we're going back to see the 'ear fairy doctor.'

Rushed to Artemis at 2 AM with a fishbone stuck deep in my throat. Dr. Gautam, calm in green scrubs, used endoscopic guidance to remove it without cutting. What stuck with me? She later called to check if I could swallow properly and joked, 'Maybe try fillet next time.' Emergency care with personal touch.

As a singer, I feared vocal cord surgery would end my career. Dr. Gautam mapped my vocal range pre-op, used laser precision for nodules, and designed a recovery plan with a speech therapist. Six months later, I hit higher notes than ever. She didn't just fix a problem—she preserved my soul's instrument.

Routine checkup for tinnitus led Dr. Gautam to order an MRI 'just to be thorough.' It revealed an early acoustic neuroma. She held my hand while explaining the tumor wasn't cancerous but needed action. Two years post-surgery, I'm tumor-free and forever grateful for her obsessive attention to detail.

My teen daughter's deviated septum made her a mouth-breather for years. Dr. Gautam sketched the procedure on a napkin, involved my daughter in deciding the surgery date around her exams, and used absorbable stitches to avoid removal trauma. Now she sleeps like a baby and no longer hides her profile in photos.

Follow-up for my chronic vertigo: Dr. Gautam remembered I'd mentioned planning a cruise. She tailored vestibular therapy with sea-sickness simulations and emailed me exercises to do onboard. It's this memory for life details that makes her more healer than physician.

Complex cholesteatoma case—three surgeons had declined due to proximity to my facial nerve. Dr. Gautam collaborated with a neurosurgeon, used intraoperative nerve monitoring, and saved both my hearing and smile. The 6-hour surgery felt like a symphony of expertise.

Brought my father with dementia for ear irrigation. Dr. Gautam dimmed lights, hummed his favorite old Hindi songs during the procedure, and never restrained him. She treated his confusion with dignity, not impatience. Some doctors heal bodies; she heals humanity.

Allergy sufferer for decades. Dr. Gautam rejected the 'take antihistamines forever' approach. Her immunotherapy plan involved custom-mixed drops based on local pollen maps. Two seasons later, I'm off medications and gardening again. She fights causes, not just symptoms.

Emergency tracheostomy on a motorcycle accident victim. Dr. Gautam's team worked like a SWAT unit—cricothyrotomy in under 90 seconds. But it was her sitting with the family afterward, drawing diagrams of the healing process, that revealed her true brilliance: technical mastery wrapped in empathy.

Routine adenoidectomy for my son turned complex when he bled post-op. Dr. Gautam stayed overnight in the hospital, checking him hourly. At 4 AM, she was reading him Pokémon stories to keep him calm. We call her our guardian angel in a white coat.

Misdiagnosed with chronic tonsillitis for years. Dr. Gautam spotted silent reflux erosion in one glance, prescribed diet changes instead of surgery. She said, 'Let's fix the fire, not just paint over the burns.' Life-changing perspective from an ENT who sees the whole system.

Follow-up for my mastoidectomy: Dr. Gautam noticed my anxiety about the scar and recommended a silicone gel she'd researched for darker skin tones. She cares about how you live with the healing, not just the healing itself.

Brought my newborn with a congenital ear pit. While other doctors rushed to surgical removal, Dr. Gautam taught us infection prevention massage techniques. 'Let's give her body time to decide if it needs help,' she said. Wisdom that respects nature's design.