Dr. Poonam Gautam Reviews

I'd been to three other ENT specialists for my chronic dizziness. They all said it was just an ear infection. Dr. Poonam Gautam actually sat and listened to me describe the weird pressure in my head. She ordered a specific scan no one else had, and it turned out to be a rare sinus issue pressing on a nerve. She explained it with a diagram on her notepad. Finally, after two years, someone figured it out.

Getting my tonsils out as an adult was something I kept putting off. Honestly, I was pretty nervous about the recovery. But the procedure itself at Medanta was straightforward. Dr. Gautam was clear about what to expect, and it all went exactly as she said. The sore throat was no joke for a week, but knowing what was coming made it manageable. I'm just glad it's done.

The Medanta hospital is huge, and I got a bit lost finding the ENT wing. Once I did, the front desk lady saw I was flustered and walked me to the waiting area herself. The whole section was quiet, which helped because my ear was really throbbing. Even the nurse who did the initial check was gentle and didn't make me feel rushed. It made a stressful visit less so.

My eight-year-old son needed his ears examined and was terrified. Dr. Gautam didn't just talk to me; she crouched down to his level and showed him all the tools, even letting him hold the light. She called the otoscope a 'tiny flashlight' and made a game of it. He didn't cry at all. As a parent, seeing a doctor take that extra minute to connect means everything.