Patient Experience
My case was a real puzzle for a while. I kept getting dizzy spells, and other doctors were stumped. Dr. Agarwal spent ages going over my old reports and ordered a specific scan no one else had. He found a tiny defect in my heart I was born with. The way he explained it, with simple diagrams on his notepad, made a scary situation feel manageable. He and his team at Medanta planned the repair, and I feel steady on my feet for the first time in years.
I needed a stent, which honestly sounded huge. But Dr. Agarwal walked me through the whole thing—said it was pretty standard for them. The procedure itself was quick; I was more anxious about the prep. The next day, he checked in himself and said I could likely go home. It was all very straightforward, no drama. Sometimes, boring is exactly what you want from heart care.
Let's be real, Medanta is a massive place and I got turned around twice finding the cardiology wing. But once I got there, the nurses at the desk were really kind. One even walked me partway to the echo room. The area was calm, not chaotic. Even when Dr. Agarwal was running a bit behind schedule, his assistant kept us updated. It felt organized, which helps when you're worried.
What stuck with me was how Dr. Agarwal talks to you. I was nervous at first, but he doesn't just look at the file. He looks at you. He asked about my job and my family before even getting into the medical stuff. When he explained my high blood pressure, it wasn't a lecture; it was a chat about small changes I could actually make. You feel like a person, not just a problem to fix.