Patient Experience
My son needed surgery and I was a complete wreck. Dr. Gupta just had this calm way of explaining everything, drawing little diagrams on a notepad. He actually listened to all my panicked questions. We waited a bit to see him, but once we did, I felt like my kid was in the best hands. My son is doing great now.
Our 3-year-old had a complicated procedure. The whole week at Medanta was terrifying, but Dr. Gupta was there every single day, checking in personally. He'd sit on the edge of the bed and talk to my daughter, not just to us. He remembered tiny details about what she liked. When she was scared, he was so patient. We're home now and she's recovering better than we hoped.
Dr. Gupta fixed my kid's hernia. Explained it clearly, no sugarcoating. Surgery went smooth, recovery was straightforward. Good doctor.
We'd been to two other surgeons who gave us really scary, worst-case scenarios for our baby's condition. By the time we got to Dr. Gupta at Medanta, we were emotionally drained. He spent nearly an hour with us in his office, just going over the scans again. He said, 'Look, this is what we see, and here's how we fix it.' No drama. The day of the surgery, he came out to the waiting area himself to tell us it was done and went well—he didn't send a nurse. That meant a lot. A year later, you'd never know our little one had been through anything.