Patient Experience
As an 82-year-old with metastatic lung cancer, I'd lost hope until meeting Dr. Tiwari. She didn't just discuss treatment; she sat with me for an hour explaining how immunotherapy could work with my specific biomarkers. When I expressed fear about side effects, she created a personalized symptom management plan that my granddaughter could help implement. Six months later, my tumors have shrunk by 40% - but more importantly, she remembers my late wife's name and asks about my garden every visit.
Our 7-year-old daughter was terrified of hospitals after her leukemia diagnosis. Dr. Priya transformed her experience completely - she wears colorful sarees with cartoon characters, keeps stuffed animals in her office, and explains procedures using puppet shows. She noticed our daughter loved space, so she called chemotherapy 'astronaut medicine' and made her a 'bravery certificate' after each treatment. We've never seen a doctor connect with a child like this.
Rushed to Artemis at 2 AM with acute lymphoma complications, I was preparing for the worst. Dr. Tiwari arrived within 20 minutes, still in her casual clothes, and immediately coordinated with three specialists. What amazed me was how she calmly explained the emergency surgery while simultaneously comforting my panicked wife. Her hands were steady during the procedure, but her voice was even steadier when she told us 'We have this under control.'
Coming for my annual checkup after breast cancer remission, I expected the usual quick visit. Instead, Dr. Tiwari spent 45 minutes reviewing new research on recurrence prevention specific to my genetic profile. She noticed subtle changes in my blood work that others might miss and adjusted my monitoring schedule accordingly. She doesn't just treat disease - she treats the entire journey.
My pancreatic cancer surgery was incredibly complex, but Dr. Tiwari's team performed what others called impossible. What stood out was her post-operative care - she visited my ICU bed every two hours for the first 24 hours, once at 3 AM just to adjust my pain medication personally. The nurses told me she does this for all her major surgery patients.
As a truck driver with limited insurance, I feared I couldn't afford quality cancer care. Dr. Tiwari worked with hospital administration to create a payment plan, connected me with support organizations, and even modified treatment schedules around my driving routes. She treated my financial concerns with the same respect as my medical ones.
Watching Dr. Tiwari break difficult news to my father about his prostate cancer progression was heartbreaking yet beautiful. She didn't use medical jargon but drew simple diagrams, allowed long silences for processing, and when he cried, she handed him tissues and waited patiently. Her empathy felt like a medical treatment in itself.
After failed treatments elsewhere, I came to Dr. Tiwari as a last resort for my rare sarcoma. She spent her weekend researching international case studies and contacted specialists in Germany and Japan. Her 'outside the box' approach combining targeted therapy with localized radiation has given me my first hopeful results in years.
My follow-up visit during COVID was conducted via video call, but Dr. Tiwari made it incredibly personal. She noticed the background of my home and asked about family photos visible behind me. When discussing scan results, she used screen sharing to mark up the images herself. The virtual care felt more thorough than some in-person visits I've had.
As a young adult with thyroid cancer, I felt isolated from both pediatric and senior patients. Dr. Tiwari created a special support group for 20-35 year olds and personally facilitates sessions about fertility preservation, career concerns, and dating with cancer. She understands that cancer affects every aspect of life.
During my husband's final days with glioblastoma, Dr. Tiwari visited our home unannounced just to check his comfort levels. She adjusted medications on the spot and sat with our family sharing stories about his life rather than his illness. Her palliative care philosophy focuses on dignity until the very end.
What impressed me most was Dr. Tiwari's collaborative approach - when my mother's ovarian cancer required input from multiple specialists, she didn't just refer us out but assembled the entire team in one room (including nutritionists and physical therapists) to create a unified plan. She's the conductor of an orchestra of care.
After my bone marrow transplant, Dr. Tiwari noticed I was struggling with the isolation. She arranged for art therapy sessions in my room and convinced hospital administration to allow my dog to visit. These 'non-medical' interventions made the difference between enduring treatment and healing completely.
As a medical student observing various oncologists, I specifically requested to shadow Dr. Tiwari. She doesn't just prescribe treatments - she explains the scientific rationale to patients, involves them in decision-making, and acknowledges when uncertainties exist. She's training the next generation to practice medicine with both knowledge and heart.