Patient Experience
Our daughter had been sick for weeks, and nobody could figure out why. We were exhausted. Dr. Karnani actually sat on the floor with her, playing, while asking us questions. She spotted a pattern others missed—it turned out to be a rare kidney issue. The way she explained it, without scaring us silly, made a scary situation feel manageable. We're at Medanta for the follow-ups now, and she's finally getting better.
My son needed his tonsils out. I was more nervous than he was! The day of, parking at Medanta was a nightmare, but once we got inside, everything just... worked. Dr. Karnani did the surgery, and it was over so fast. He was eating ice cream that evening. No drama, no complications. Sometimes, straightforward is exactly what you need.
Let's be honest, hospitals make me anxious. But the children's wing at Medanta is different. The nurses knew how to distract my crying toddler with stickers, and the play area in the waiting room is actually clean and fun. Even the receptionist remembered our names on the second visit. Dr. Karnani is great, but the whole team there makes you feel like they actually care.
I was a bit unsure at first because Dr. Karnani is so direct. But she has this way with kids—my usually shy son started telling her about his school project. She listens to him, not just to me. She doesn't sugarcoat things, but you never feel rushed. You leave her office feeling clear about what's next, not confused by medical jargon.