Patient Experience
My local doctors were stumped for months, telling me my chest pain was just anxiety. I was getting scared. Dr. Kapoor didn't just glance at my old reports; he sat me down, listened to the whole timeline again, and ordered one specific, different scan. Found a rare vascular issue near my heart that everyone else missed. He drew me a picture to explain it. That scan, and him actually listening, probably saved me from a major crisis down the line.
Needed a stent after a mild heart attack. Honestly, I was nervous at first, but Dr. Kapoor and his team made it feel very straightforward. He walked me through exactly what would happen, step by step, no confusing jargon. The procedure itself was quick, and I was back home the next day. The whole thing was just... smooth. No drama, no surprises, just good, clean care.
The place is huge, and I got a bit lost finding the cardiology wing—the parking was completely full that day. But once I checked in, the difference was clear. The nurses at the front desk were so patient, and the person who took my vitals cracked a joke that actually made me smile despite my nerves. The waiting area was calm, not chaotic. It felt organized, and that helped settle my mind before seeing the doctor.
What stays with me is how Dr. Kapoor talks to you. He never rushes. After my bypass, I had a million small, silly questions during follow-ups—was it normal to feel this tired? Could I lift my grandchild? He never made me feel like I was bothering him. He’d just nod, give a clear answer, and sometimes he’d ask about my family. It felt like talking to a very smart, very calm friend who also happened to know everything about hearts.