Patient Experience
My shoulder pain was dismissed as a simple sprain for months. Dr. Aggarwal actually listened, ordered the right scans, and found a torn labrum that everyone else missed. He drew me a picture to explain it, which really helped. Surgery was the last thing I wanted, but his clarity made the decision easy. Six months on, I'm finally pain-free and back to playing badminton with my son.
I needed a knee replacement, and honestly, I was terrified. The day of the surgery, the parking garage was completely full, which stressed me out even more. But from the moment I got to my room, everything just... worked. The procedure itself felt routine for them. I was walking the next morning, and the recovery has been exactly what Dr. Aggarwal said it would be. No drama, just a fixed knee.
The hospital itself is huge and can feel a bit overwhelming. I got turned around twice trying to find the ortho clinic. But the nurses at Dr. Aggarwal's desk were so patient with me. One even walked me partway to the pharmacy. It's those little things—the cleaner who smiled and said good morning, the orderly who chatted about cricket—that made a long hospital stay feel less impersonal.
What stuck with me most was how Dr. Aggarwal talked to my mother. She's old-fashioned and was really worried about my spinal surgery. He didn't rush her. He sat down, looked her in the eye, and answered every single one of her anxious questions in simple terms, without any condescension. He treated her with a kindness that meant as much as the medical care he gave me.