Patient Experience
Needed a valve replacement and my schedule was packed. Dr. Bapna's team at Medanta got me in, did the surgery, and had me recovering on a clear timeline. No fuss, just solid work. Back at my desk in six weeks.
Our 14-year-old son needed heart surgery. We were terrified. Dr. Bapna sat with us for nearly an hour, drawing diagrams on a notepad to explain exactly what he would do for our boy. He had this calm way of talking that made us feel like we weren't just another case. The day of the surgery was the longest of our lives, but he came out himself to tell us it went perfectly. Seeing our son smile again, even weakly from the hospital bed, was everything. We found our way to Dr. Bapna, and he gave us our child back.
Had a triple bypass with Dr. Bapna. Straight talk, no sugarcoating. Told me what to expect, the risks, the recovery. Surgery went fine. The guy knows his stuff. Medanta's a big place, got lost once trying to find the pharmacy, but the medical care was spot on.
I'd been putting off seeing someone about my heart for years, just getting more and more short of breath. Finally went to Medanta and got referred to Dr. Bapna. What I remember most is the morning of the surgery—I was so nervous my hands were shaking. He came in, checked my chart, and then just asked me about my grandchildren. For five minutes, we talked about their school projects. He somehow made it feel normal. The procedure itself is a blur, but that conversation grounded me. Recovery had its rough days, sure, but the nurses followed his plan to the letter. Now, six months on, I'm walking my dog every morning without having to stop. It's a simple thing, but it means the world.