Patient Experience
Had a stent put in last month. The worst part was honestly the anxiety beforehand. Dr. Baijal's team at Medanta explained the whole recovery timeline clearly - what the pain would feel like, how to move, when to call. It wasn't magic, it was sore for a while, but knowing what was normal made it manageable. Follow-up was good, they actually listened when I said one med was making me dizzy.
At my age, one is often apprehensive about hospital visits. Dr. Baijal was very reassuring. He took the time to explain my condition and the proposed treatment in a way I could understand, without rushing. The nursing staff at Medanta were also very kind. I felt I was in competent and caring hands.
Needed a cardiologist, got referred to Dr. Baijal. Straight shooter. Told me what was wrong, what we could do about it, and what would happen if we did nothing. No sugar-coating, which I appreciate. Got my issue sorted. Parking at Medanta is a nightmare, though.
My story with Dr. Baijal started in the ER with what I thought was just bad heartburn. Turns out, it was more. He was the consultant on call. What stuck with me was how he handled my family's panic. He pulled up a chair, drew a simple diagram of the heart on his notepad, and walked us through the blockage. He made a scary situation make sense. The procedure itself is a blur, but I remember his calm voice beforehand. Six months on, I'm back to walking my dog, and I have that crumpled diagram still tucked in my drawer.