Patient Experience
My local doctors were stumped for months. I kept getting these dizzy spells, and the usual tests showed nothing. I was starting to think it was all in my head. Dr. Tandon didn't just run more tests; he actually sat and listened to the whole timeline again. He connected some dots others missed and ordered a specific kind of scan. Turns out it was a rare heart rhythm issue triggered in a weird way. He explained it so clearly, without talking down to me. He had a plan within a day.
I needed a stent, which honestly scared me. But from the first meeting, Dr. Tandon made it feel like just another step. He walked me through exactly what would happen, even drew a little diagram. The procedure itself was, well, fine. I was in and out the same day. The weirdest part was how normal I felt afterwards, just a bit tired. A week later, I was back to my morning walks. It was just very straightforward.
Look, the parking at Medanta is a nightmare, I won't lie. I was flustered by the time I got to the cardiology desk. But the woman there, she calmed me right down. She found my file fast, got me a water, and explained the wait would be about 20 minutes. The whole floor was quiet and clean, not like a typical busy hospital. It didn't feel chaotic. That calmness really matters when you're there for heart stuff.
What I remember most is how he talked to my wife. I was the patient, but she was a wreck with worry. After he finished explaining everything to me, he turned to her and said, 'Your job is to make sure he takes it easy. Can you handle that?' He made her smile, included her. He has this direct but kind way of speaking. You never feel like just a case number with him.