Patient Experience
I was so scared walking into Medanta for my first radiation consult. My hands were shaking. Dr. Bist just sat there, really listened, and explained everything in such a simple way. He didn't rush me at all. By the end, I felt like I could actually do this. He just has a very calm way about him.
My father was treated by Dr. Bist. As a family, we were lost. Dr. Bist made sure to explain things to all of us, not just my dad. He gave us his direct number for questions, which we used a couple times. He never made us feel like we were bothering him. That meant everything during such a hard time.
Dr. Bist is good. Straight shooter. Told me what the treatment would do, the side effects, no sugarcoating. Appointments ran on time, which I appreciate. Got the job done.
The parking at Medanta was a nightmare that day, which didn't help my anxiety. I remember sitting in Dr. Bist's office, staring at the scans on his screen, my mind just blank with fear. He turned away from the monitor, looked right at me, and said, 'Let's forget the medical jargon for a minute. Tell me what you're most worried about.' We spent the next twenty minutes just talking. He drew diagrams on a notepad, answered every 'what if' I had. The treatment itself was tough, but I never felt alone in it. He checked in personally, even on days when he must have been swamped. It wasn't just about the radiation; it was about getting me through it.