Patient Experience
I'd been to a couple of other surgeons about the tightness and pain in my hand after my accident. They said it was just scar tissue. Dr. Singh actually sat and watched me try to make a fist. He asked a ton of questions about the original injury and then explained how a tiny nerve might be trapped in the wrong place. It sounded so specific, and honestly, a bit scary. But he was right. The surgery he did was more involved than I expected, but I can finally hold a coffee mug without wincing. He saw the problem everyone else missed.
Getting my ears pinned back was something I'd put off for years. I was nervous at first, but the whole thing was surprisingly straightforward. Dr. Singh's team walked me through every single step the week before, so there were no surprises. The day of, I remember the waiting room was packed and I had to wait a bit, but once I was in, it was quick. Recovery was exactly as they said it would be. No drama, just a simple fix that's made a big difference to my confidence.
The hospital itself is huge—I got a bit lost finding the right wing, I won't lie. But once I checked in at Dr. Singh's clinic, his assistant, Priya, was fantastic. She could see I was anxious and just talked me through the forms calmly, even got me a glass of water. The whole place felt calm and clean, not chaotic like some hospitals. It made the lead-up to my consultation much less stressful. That kind of care from the whole team really sets the tone.
What stuck with me most was how Dr. Singh talked to me. I'm not a medical person, and some of this reconstruction stuff is complex. He didn't just tell me what he was going to do; he drew a little diagram on his notepad. He asked me what my biggest worry was (infection) and spent extra time explaining how they prevent that. He has a very quiet, direct way of speaking that makes you feel like you're the only patient he has that day. You feel heard, not just processed.