Patient Experience
For years, I was told my headaches and dizziness were just stress. Dr. Razdan was the first to actually listen. He ordered a specific scan others hadn't, and found a small, tricky vascular issue in my brain. It wasn't easy news, but he explained it all with clear diagrams, even drawing on a notepad. Finally having a real answer, and a real plan, was a massive relief.
I needed an EMG test, which I'd heard could be uncomfortable. I was pretty nervous walking in. Dr. Razdan's team talked me through each step as it happened—'you'll feel a quick tap now,' that sort of thing. It was over before I knew it. The whole thing was straightforward, and the report was ready the next day. No drama, just done right.
Medanta is a big place, I got a bit turned around finding the neurology wing. One of the desk coordinators, seeing I was confused, actually walked me to the right waiting area. The clinic itself was calm and quiet, which helped settle my nerves. Even the person who took my blood pressure was gentle and chatted about the weather. It felt like people there actually cared, not just went through motions.
My husband has Parkinson's, and appointments can be stressful for him. Dr. Razdan doesn't just talk to me; he always addresses him directly, at his pace. He once noticed my husband's new tremor before we even mentioned it. He has this calm, patient way of explaining things without talking down to us. You leave feeling heard, not just processed.