Patient Experience
I'd been to three different doctors for this weird, fluttering feeling in my chest and crushing fatigue. Everyone said it was just anxiety. Dr. Mangat was the first one who actually listened. He ordered a specific test the others hadn't, and it showed a rare electrical problem in my heart. He explained it to me with a simple drawing on his notepad. It was scary, but finally having a real answer and a clear plan was a massive relief. He didn't just treat a symptom; he found the actual problem.
My stent procedure was scheduled for a Tuesday morning. Honestly, I was more worried about the paperwork than the surgery itself. The whole thing felt very straightforward. Dr. Mangat's team had explained every step the week before, so there were no surprises. I was in, I was out, and the recovery at home was exactly what they said it would be. It felt very routine for them, which is exactly what you want.
Look, Medanta is a huge place and I got lost twice trying to find the cardiology wing. But once I checked in, the nurse at Dr. Mangat's clinic could see I was flustered. She got me a glass of water, repeated the directions slowly, and even walked me to the right waiting area. The place is spotless and calm, which helps, but it was that small human gesture that really settled my nerves before the appointment.
My husband is a tough guy, never wants to bother anyone. After his heart attack, he was quiet and withdrawn. Dr. Mangat has this way of talking *with* you, not at you. He'd sit down, ask about his garden, then gently steer the conversation back to recovery. He never rushed us, even when we asked the same question twice. He made my husband feel like a person, not just a patient, and that made all the difference in getting him to engage with his own health.