Patient Experience
We traveled from Nepal specifically for Dr. Gupta's opinion on our son's complex heart condition. He coordinated with cardiology, spent hours explaining the surgical options in terms we could understand, and even helped navigate hospital paperwork. His holistic approach considered our financial constraints and emotional stress alongside medical needs.
For our toddler's vaccination appointment, Dr. Gupta used distraction techniques with bubbles and funny animal sounds that had our child laughing instead of crying. He explained each vaccine's importance without judgment about our delayed schedule and created a catch-up plan that worked with our family's rhythm.
When our teenager developed severe anxiety about his acne, Dr. Gupta addressed both the medical and psychological aspects. He prescribed appropriate treatment while having a heart-to-heart conversation about self-image that resonated more than our parental lectures ever had. He treats the whole person, not just symptoms.
During the dengue outbreak, Dr. Gupta's clinic extended hours and he personally called twice daily to monitor our daughter's platelet count. His team provided clear warning signs to watch for and made us feel like we were his only patients despite the epidemic conditions. His dedication during crisis is extraordinary.
Our newborn's tongue-tie revision could have been traumatic, but Dr. Gupta's gentle laser procedure took 90 seconds with immediate comfort to both baby and breastfeeding mother. His post-procedure lactation support and follow-up calls ensured successful feeding establishment. Transformative care for such a simple procedure.
For our child with special needs, Dr. Gupta learned basic sign language to communicate directly with her. His office kept sensory toys available and always scheduled appointments during quieter hours. This thoughtful accommodation made medical care accessible rather than traumatic for our daughter.
When our college-bound daughter needed comprehensive health clearance, Dr. Gupta's examination included mental health screening and lifestyle advice about campus health resources. His 'launching into adulthood' conversation showed he cares about patients beyond childhood years.
After a dog bite incident, Dr. Gupta not only provided excellent wound care but also helped our frightened child overcome fear of animals through gradual exposure techniques and stories about his own pets. Turned a traumatic event into a growth experience.
My 82-year-old mother was experiencing severe paranoia and refused to eat, convinced her food was poisoned. Dr. Kapoor visited our home personally, spoke with her in Hindi for over an hour, and gradually earned her trust. His gentle approach and family involvement strategy worked wonders - she's now back to her normal self and asks when 'that kind doctor' is visiting again.
As parents of an autistic 7-year-old, we'd seen multiple specialists with little progress. Dr. Kapoor didn't just prescribe medication - he created a comprehensive behavioral therapy plan involving school teachers and developed a visual communication system that finally helped our son express his needs. The transformation in six months has been nothing short of miraculous.
I was brought to Manipal ER after a suicide attempt, completely broken. Dr. Kapoor stayed with me through the night, not as a doctor but as a human being who genuinely cared. His crisis intervention saved my life, and his ongoing trauma therapy has helped me process childhood abuse I'd buried for decades.
What I appreciated most about my quarterly medication management visits with Dr. Kapoor is how he remembers tiny details from previous sessions - asking about my daughter's college applications or how my yoga practice is going. He makes mental health care feel like ongoing conversation rather than clinical appointments.
My husband underwent deep brain stimulation for severe OCD, and Dr. Kapoor coordinated with neurosurgeons while managing the psychiatric aspects. His post-operative care was exceptional - he was available at 2 AM when we had concerns about behavioral changes and adjusted medications immediately.
After being misdiagnosed with depression for years, Dr. Kapoor identified my bipolar II disorder within two sessions. His nuanced understanding of hypomanic episodes changed everything - the mood stabilizers he prescribed have given me stability I didn't know was possible.
We consulted Dr. Kapoor for our teenage daughter's eating disorder. Instead of just focusing on weight restoration, he addressed the underlying anxiety and perfectionism through family therapy sessions. His non-judgmental approach made our daughter actually want to recover.
I visited for workplace burnout, expecting quick-fix antidepressants. Instead, Dr. Kapoor helped me recognize patterns of people-pleasing and set boundaries. His cognitive behavioral techniques were more valuable than any medication could have been.
When my father with Parkinson's developed psychotic symptoms from medications, Dr. Kapoor expertly balanced treating the psychosis without worsening his movement symptoms. His collaboration with our neurologist was seamless and prevented hospitalization.
Dr. Kapoor managed my electroconvulsive therapy for severe catatonic depression. He explained every step to my terrified family, held my hand before each session, and the personal follow-up calls during recovery showed compassion beyond his duty.
As a corporate professional with panic attacks during presentations, Dr. Kapoor's exposure therapy and breathing techniques were life-changing. He even conducted a session in our office conference room to simulate the environment - now I actually enjoy public speaking!
My wife with postpartum psychosis was terrified of hurting our baby. Dr. Kapoor created a safety plan that involved the entire family, managed her medications while considering breastfeeding concerns, and visited us at home weekly until she stabilized.