Patient Experience

Patient experience at Medanta Hospital Gurgaon – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Cardiology, Cardiac Surgery, Neurology, Orthopedics, making Medanta Hospital Gurgaon a preferred hospital in Gurgaon for planned and emergency treatment.
Kidney stone. My father was in...
May 23, 2026
Doctor: Dr. Harkirat Singh Talwar Hospital: Medanta The Medicity

Kidney stone. My father was in a lot of pain. We got to Medanta and, honestly, the place was packed. But once we saw Dr. Talwar, things moved quickly. He was very clear: explained the options, the risks of each, his recommendation. No fancy talk, just facts. The procedure was the next morning. Dad's fine now. Dr. Talwar is a good, straightforward doctor.

We brought our young son to...
May 23, 2026
Doctor: Dr. Harkirat Singh Talwar Hospital: Medanta The Medicity

We brought our young son to see Dr. Talwar for a recurring issue. I was a nervous wreck. Dr. Talwar has a very calm way about him. He listened to all my worries, never made me feel silly for asking so many questions. He spoke directly to my son too, in a kind voice, which helped him relax. The treatment plan worked. We're so grateful for his gentle approach during a stressful time.

After three opinions, we finally saw...
May 23, 2026
Doctor: Dr. Harkirat Singh Talwar Hospital: Medanta The Medicity

After three opinions, we finally saw Dr. Talwar for my brother's complex bladder problem. What a difference! He looked at the scans and immediately pointed out things others had missed. He was so confident in his plan, it finally gave us some hope. The surgery was long, but he came out smiling. My brother is recovering better than we dared to hope. Dr. Talwar is brilliant—we got our brother back!

The week after my surgery was...
May 23, 2026
Doctor: Dr. Richi Khandelwal Hospital: Medanta The Medicity

The week after my surgery was rough, I won't lie. But Dr. Khandelwal's team at Medanta had a clear plan for everything. They explained what each pain med was for and when to expect things to ease up. It wasn't just 'take these pills,' it was a roadmap that actually helped me get through it. I felt prepared, not just cut open and sent home.

I've been under Dr. Khandelwal's care...
May 23, 2026
Doctor: Dr. Richi Khandelwal Hospital: Medanta The Medicity

I've been under Dr. Khandelwal's care for three years now. What stands out is that she remembers. She remembers my last scan results, my family history, even small things I mentioned in passing. That consistency builds a real trust. You don't feel like you're starting from zero at every appointment, which is huge when you're dealing with something long-term. Her approach is steady, and in oncology, that steadiness matters more than dramatic gestures.

Look, I was scared. Cancer is...
May 23, 2026
Doctor: Dr. Richi Khandelwal Hospital: Medanta The Medicity

Look, I was scared. Cancer is a scary word. Dr. Khandelwal didn't sugarcoat anything, which I actually appreciated. She laid out the options at Medanta, told me what she recommended and why, in plain language. The surgery went well, follow-up was clear. Parking at the hospital is always a nightmare, but that's not on her. She did her job, and she did it well.

My diagnosis felt like the floor...
May 23, 2026
Doctor: Dr. Richi Khandelwal Hospital: Medanta The Medicity

My diagnosis felt like the floor dropped out. At my first appointment, I was a bundle of nerves, fumbling with my papers. Dr. Khandelwal just quietly pushed a box of tissues toward me and waited. That small act told me everything. She walked me through the treatment plan step-by-step, drawing little diagrams on her notepad. There was one day the wait was longer than usual—she apologized sincerely, explaining an emergency case had come in. It showed she values everyone's time. The care felt thoughtful, human, not just clinical.

My 8-year-old son was having terrible...
May 23, 2026
Doctor: Dr. Vaibhav Sharma Hospital: Medanta The Medicity

My 8-year-old son was having terrible stomach pains for weeks, and we were so scared. Dr. Sharma was amazing with him—he got down on his level, explained everything in a way a kid could understand, and never rushed us. The hospital was big and a bit overwhelming, but Dr. Sharma made us feel like we were his only patients. Seeing my boy smile again after the treatment was everything.

As a senior citizen, I was...
May 23, 2026
Doctor: Dr. Vaibhav Sharma Hospital: Medanta The Medicity

As a senior citizen, I was quite apprehensive about undergoing a procedure. Dr. Vaibhav Sharma and his team at Medanta treated me with great kindness and respect. He explained my condition and the colonoscopy process clearly, which put my mind at ease. The care was very comfortable, and I felt I was in capable hands throughout my stay. My recovery has been smooth, and for that, I am very grateful to him.

Had a stomach issue that wouldn't...
May 23, 2026
Doctor: Dr. Vaibhav Sharma Hospital: Medanta The Medicity

Had a stomach issue that wouldn't quit. Saw Dr. Sharma. He figured it out fast, fixed it. No fuss, straight to the point. What more do you want?

I'd been putting off seeing a...
May 23, 2026
Doctor: Dr. Vaibhav Sharma Hospital: Medanta The Medicity

I'd been putting off seeing a doctor about my heartburn for ages, just living on antacids. Finally booked with Dr. Sharma after a particularly bad night. The waiting room was packed, I won't lie, but once I got in, he just listened. Really listened. He asked about my diet, my stress at work—things I didn't think were connected. He laid out a clear plan: not just meds, but some lifestyle tweaks. It's been three months now, and I'm off the daily pills. I feel like he gave me my evenings back, no more dreading dinner.

My father was in a lot...
May 23, 2026
Doctor: Dr. Bimal Kumar Sahu Hospital: Medanta The Medicity

My father was in a lot of pain, and we were scared. Dr. Sahu sat with us in his office and drew a simple diagram on a notepad to explain what was happening with Dad's pancreas. He didn't rush us. He looked at me and my sister when he talked, not just at the file. That diagram, and how calm he was, made all the difference. We finally understood, and that took half the fear away.

Severe jaundice. Admitted to Medanta. Dr....
May 23, 2026
Doctor: Dr. Bimal Kumar Sahu Hospital: Medanta The Medicity

Severe jaundice. Admitted to Medanta. Dr. Sahu's team handled it. He gave us clear updates every day—what they were doing, why, and what to expect next. No medical jargon, just facts. When things got better, he was direct: 'The procedure worked. He's responding.' That's what we needed to hear. No fluff, just results.

It was my husband's second opinion....
May 23, 2026
Doctor: Dr. Bimal Kumar Sahu Hospital: Medanta The Medicity

It was my husband's second opinion. I was so anxious my hands wouldn't stop shaking. Dr. Sahu has a very quiet way about him. He listened to all my worried questions without interrupting once. Then he said, 'We will take care of him. You are not alone in this.' His voice was so gentle. He made a frightening situation feel manageable.

After years of my mom suffering...
May 23, 2026
Doctor: Dr. Bimal Kumar Sahu Hospital: Medanta The Medicity

After years of my mom suffering with misdiagnosed stomach issues, seeing Dr. Sahu was a relief. He actually figured it out! When he called with the final test results, I could hear the smile in his voice. 'We've got our answer,' he said. The treatment plan started the next day, and she's like a new person. We're just so glad we found him.

For months, I was getting these...
May 23, 2026
Doctor: Dr. Gaurav Khatri Hospital: Medanta The Medicity

For months, I was getting these dizzy spells that my local doctor couldn't figure out. He kept saying it was just vertigo. Dr. Khatri actually listened to me describe the weird pressure I felt in my ear, ordered a specific scan, and found a tiny cholesteatoma. It was scary to hear, but he explained the whole surgery plan so clearly, even drew a little diagram. I'm six months post-op now and finally feel steady on my feet.

I needed my tonsils out as...
May 23, 2026
Doctor: Dr. Gaurav Khatri Hospital: Medanta The Medicity

I needed my tonsils out as an adult, which everyone said would be rough. Honestly, the idea of the recovery was worse than the surgery. Dr. Khatri's team was super efficient—I was in and out of Medanta the same day. The procedure itself was straightforward, and his follow-up call the next day to check on my pain levels really made a difference. It wasn't fun, but it was as smooth as it could have been.

The ENT waiting area at Medanta...
May 23, 2026
Doctor: Dr. Gaurav Khatri Hospital: Medanta The Medicity

The ENT waiting area at Medanta is actually quite calm, which helped because my son was really anxious about his ear tube procedure. The nurses were fantastic with him, showing him the tiny tubes and letting him hold the otoscope (without the light on!). They even had some cartoons playing. It felt like the whole team, not just the doctor, was working to make a kid feel safe.

Look, I was a terrible patient....
May 23, 2026
Doctor: Dr. Gaurav Khatri Hospital: Medanta The Medicity

Look, I was a terrible patient. I hate hospitals and I was grumpy and nervous before my sinus surgery. Dr. Khatri didn't rush me. He cracked a dry joke about my 'impressive' scan images, which broke the tension. He has this very calm, direct way of talking that doesn't feel patronizing. You get the sense he's just a very skilled, no-nonsense person who also remembers you're a human, not just a chart.

My local doctors were stumped for...
May 23, 2026
Doctor: Dr. Harikrishnan Nair Hospital: Medanta The Medicity

My local doctors were stumped for months. I kept getting these dizzy spells, and they kept saying it was just anxiety. Dr. Harikrishnan Nair at Medanta was the first one who really listened. He ordered a specific scan no one else had, and it showed this weird, tangled blood vessel near my heart that was the culprit. Explaining it to me, he drew a picture on a napkin. The surgery was scary, sure, but he made the complex feel manageable. I haven't felt that dizzy since.

Next

Know More

Icon
Location

VO-284, Eldeco Centre 110017