Patient Experience

Patient experience at Medanta Hospital Gurgaon – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Cardiology, Cardiac Surgery, Neurology, Orthopedics, making Medanta Hospital Gurgaon a preferred hospital in Gurgaon for planned and emergency treatment.
I was really scared after my...
May 23, 2026
Doctor: Dr. Deepak Kumar Hospital: Medanta The Medicity

I was really scared after my prostate surgery at Medanta. The first few days were rough, but Dr. Kumar's team had a clear plan for the pain and recovery steps. He checked on me himself every morning, answered all my worried questions without rushing. It made a huge difference in getting through it. Still taking it easy, but each day is better.

Look, I needed a urologist, my...
May 23, 2026
Doctor: Dr. Deepak Kumar Hospital: Medanta The Medicity

Look, I needed a urologist, my GP said go to Medanta. Saw Dr. Kumar. Guy knows his stuff. Told me straight what was wrong and what we could do about it. No sugar-coating, which I appreciate. Got the treatment, problem's gone. Solid doctor.

My whole experience started with this...
May 23, 2026
Doctor: Dr. Deepak Kumar Hospital: Medanta The Medicity

My whole experience started with this nagging pain that wouldn't go away. I was nervous walking into Medanta—it's a big place, parking was a hassle. But from the first consult, Dr. Deepak Kumar just had a calm way about him. He actually drew a little diagram on paper to show me what was happening with my bladder. The surgery day was a blur, but I remember him saying 'see you soon' right before. Recovery had its ups and downs, a couple of long waits for follow-ups, but he never made me feel like just another case. A year later, I'm gardening again, pain-free. That's the real result.

Our 8-year-old son needed heart surgery,...
May 23, 2026
Doctor: Dr. Mohan Venkatesh Pulle Hospital: Medanta The Medicity

Our 8-year-old son needed heart surgery, and we were terrified. Dr. Pulle was the first doctor who actually sat down with us and explained everything in a way we could understand, even drew a little diagram. He was so calm with our son, who was really scared. The surgery went well, and when we saw our boy smiling in recovery, all the fear just melted. We'll always remember his kindness.

My father was Dr. Pulle's patient...
May 23, 2026
Doctor: Dr. Mohan Venkatesh Pulle Hospital: Medanta The Medicity

My father was Dr. Pulle's patient for a bypass. What stood out for me was how Dr. Pulle kept us in the loop. He'd call my sister and me personally after each big step, even late in the evening. He never made us feel like we were bothering him with questions. In a big hospital like Medanta, that personal touch meant everything to our family.

Had a valve replacement with Dr....
May 23, 2026
Doctor: Dr. Mohan Venkatesh Pulle Hospital: Medanta The Medicity

Had a valve replacement with Dr. Pulle. He's direct, tells you how it is. Surgery went fine. Recovery's been good. Would recommend him.

I'd been putting off my heart...
May 23, 2026
Doctor: Dr. Mohan Venkatesh Pulle Hospital: Medanta The Medicity

I'd been putting off my heart surgery for years, just scared. The day I met Dr. Pulle, the waiting room was packed and I almost left. But when I finally got in, he listened to all my worries without rushing. He didn't sugarcoat anything, but he made the plan feel manageable. The day of the op, he came by before they wheeled me in, just gave a quiet nod. That meant a lot. Six months on, I'm back gardening, which I thought I'd never do again. It wasn't just a procedure; it felt like getting my life back.

My local doctors were stumped. They...
May 23, 2026
Doctor: Dr. Sukhram Bishnoi Hospital: Medanta The Medicity

My local doctors were stumped. They said my symptoms didn't add up to anything they'd seen. Coming to Medanta felt like a last resort. Dr. Bishnoi spent over an hour with my old scans and then ordered one specific new test. He found a rare vascular issue hiding in plain sight. He explained it to me with a diagram on a napkin—no fancy jargon, just clear facts. The surgery was complex, he said, but he laid out the plan so I finally felt I had a path forward, not just a problem.

I needed a straightforward valve replacement....
May 23, 2026
Doctor: Dr. Sukhram Bishnoi Hospital: Medanta The Medicity

I needed a straightforward valve replacement. Honestly, I was more worried about the hospital stay than the surgery itself. Dr. Bishnoi's team had it down to a science. From the pre-op checks to the surgery itself, everything just... happened. No drama, no surprises. I was walking the next day and home sooner than I'd hoped. It felt very routine for them, which was exactly the reassurance I needed.

The place is huge—I got lost...
May 23, 2026
Doctor: Dr. Sukhram Bishnoi Hospital: Medanta The Medicity

The place is huge—I got lost twice trying to find the cardiac wing on my first visit. But once I checked in, the staff made all the difference. The nurses in the ICU were incredibly kind, and the physiotherapist, Raj, had endless patience. Even the person who cleaned the room had a smile. The facility is impressive, but it's the people who work there that make you feel cared for, not just processed.

What I'll remember most is how...
May 23, 2026
Doctor: Dr. Sukhram Bishnoi Hospital: Medanta The Medicity

What I'll remember most is how Dr. Bishnoi talked to my family. Before my bypass, he pulled up a chair in the waiting area, looked my wife and daughter in the eye, and just talked. He asked if they had questions, and he actually waited for the answers. He didn't rush. In a place that can feel so clinical, that moment of genuine human connection meant more than any technical detail. He’s a serious surgeon, but he never made us feel like just another case.

Needed a valve replacement. Dr. Kumar's...
May 23, 2026
Doctor: Dr. Dhanesh Kumar Hospital: Medanta The Medicity

Needed a valve replacement. Dr. Kumar's team explained the plan clearly, got me scheduled fast, and the surgery went exactly as outlined. Back to work in six weeks. No fuss, just good work.

At my age, a heart bypass...
May 23, 2026
Doctor: Dr. Dhanesh Kumar Hospital: Medanta The Medicity

At my age, a heart bypass is a frightening prospect. I must say, Dr. Kumar has a very reassuring manner. He took time to answer all my questions and my wife's concerns. The nursing staff at Medanta was also very kind. The recovery was smoother than I had dared to hope.

Look, I was scared. My GP...
May 23, 2026
Doctor: Dr. Dhanesh Kumar Hospital: Medanta The Medicity

Look, I was scared. My GP sent me to Dr. Kumar and said he was the guy. He was straight with me about the risks and what to expect. Surgery's done, I'm home, and I feel better. What more is there to say?

It started with just feeling worn...
May 23, 2026
Doctor: Dr. Dhanesh Kumar Hospital: Medanta The Medicity

It started with just feeling worn out all the time. My local doctor found the blockage and referred me to Medanta. From the first consultation, Dr. Dhanesh Kumar was different. He actually drew a simple diagram of what was wrong and how he'd fix it. I was nervous, sure—who wouldn't be? The day of surgery, he came by before they wheeled me in, just gave a calm nod. Waking up after, it was a relief. The follow-up has been thorough. It's been three months now, and I'm walking two miles a day. That tired feeling is gone.

My wife was diagnosed with ovarian...
May 23, 2026
Doctor: Dr. Dweep Viney Jindal Hospital: Medanta The Medicity

My wife was diagnosed with ovarian cancer last year. It was the worst news we’d ever gotten. We saw Dr. Jindal at Medanta. He didn’t just talk to her; he sat my son and me down in his office and drew diagrams on a notepad. He explained the surgery, the chemo, the odds, in words we could actually understand. He never rushed us, even when we asked the same question twice. The hospital itself is huge and can feel cold, but he made us feel like people, not just another case. Her surgery went well, and she’s in recovery now. We know the road is long, but starting it with him gave us a real sense of calm.

My mother needed surgery for endometrial...
May 23, 2026
Doctor: Dr. Dweep Viney Jindal Hospital: Medanta The Medicity

My mother needed surgery for endometrial cancer. We were scared. Dr. Jindal was direct. He told us the facts, the risks, the plan, without any sugar-coating. I appreciated that. He answered our calls himself sometimes, which surprised me. The day of the surgery, he came out to the waiting area himself to tell us it was over and that it had gone as expected. Just a simple, clear update. No drama. That’s what we needed. Mom is doing okay now, following up with him. He’s a serious doctor, but you can tell he cares about getting it right.

After my sister’s diagnosis, we felt...
May 23, 2026
Doctor: Dr. Dweep Viney Jindal Hospital: Medanta The Medicity

After my sister’s diagnosis, we felt lost. Our first appointment with Dr. Jindal, we were all a bundle of nerves. But he has this very soft, steady way of speaking. He listened more than he talked at first. He remembered small things she’d mentioned, like her teaching job, and would ask about it later. It made her feel seen. There was one day we had to wait a bit longer for a consultation, but his assistant kept us informed. The care felt coordinated. He guided us through every step, and my sister is now post-treatment and hopeful. We are quietly, deeply grateful for his kindness during such a hard time.

Wow, what a difference! My aunt...
May 23, 2026
Doctor: Dr. Dweep Viney Jindal Hospital: Medanta The Medicity

Wow, what a difference! My aunt was seeing someone else and we just weren’t confident. Switched to Dr. Jindal at Medanta and it was like night and day. He was so clear and had this ‘we can handle this’ energy that was contagious. He explained the robotic surgery option and it sounded incredible. The whole team was on the same page. Yes, parking at Medanta is always a mission, but once we were in, everything was smooth. Surgery was a success, recovery was faster than we dreamed! We’re just so relieved. She’s back to her old self, driving us all crazy in the best way. Thank you, Dr. Jindal!

My local doctors were stumped for...
May 23, 2026
Doctor: Dr. Harikrishnan Nair Hospital: Medanta The Medicity

My local doctors were stumped for months. I kept getting these dizzy spells, and they kept saying it was just anxiety. Dr. Harikrishnan Nair at Medanta was the first one who really listened. He ordered a specific scan no one else had, and it showed this weird, tangled blood vessel near my heart that was the culprit. Explaining it to me, he drew a picture on a napkin. The surgery was scary, sure, but he made the complex feel manageable. I haven't felt that dizzy since.

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VO-284, Eldeco Centre 110017