Patient Experience

Patient experience at Medanta Hospital Gurgaon – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Cardiology, Cardiac Surgery, Neurology, Orthopedics, making Medanta Hospital Gurgaon a preferred hospital in Gurgaon for planned and emergency treatment.
Our 8-year-old son needed a complex...
May 23, 2026
Doctor: Dr. Sanjeev Kumar Singla Hospital: Medanta The Medicity

Our 8-year-old son needed a complex valve repair. From the first meeting, Dr. Singla spoke directly to him, not just us. He drew little diagrams to explain what he was going to do. The surgery took longer than we expected—those hours in the waiting area were the longest of our lives. But when Dr. Singla came out, he looked tired but gave us a small smile. He said it went well, and our boy was strong. The follow-up has been just as careful. He remembers small things about our son's personality, not just his chart. We felt like we were in the hands of someone who truly saw our child as a person.

Needed a triple bypass. Researched surgeons....
May 23, 2026
Doctor: Dr. Sanjeev Kumar Singla Hospital: Medanta The Medicity

Needed a triple bypass. Researched surgeons. Chose Dr. Singla at Medanta. Consult was clear, no sugar-coating. Explained the procedure, the risks, the recovery timeline. Surgery happened on schedule. No complications. Team was efficient. Stayed in hospital for six days. Follow-up instructions were specific. Doing cardiac rehab now. Feeling stronger each week. Dr. Singla is a skilled surgeon. Got the job done.

I was so frightened when they...
May 23, 2026
Doctor: Dr. Sanjeev Kumar Singla Hospital: Medanta The Medicity

I was so frightened when they told me I needed heart surgery. My voice is always quiet, and I think Dr. Singla noticed. He never rushed me. He would listen, then explain things again in a very calm way until I understood. Even on the morning of the operation, when I was shaking, he just patted my shoulder and said, "We will take good care." And they did. The nurses were kind, and the care felt very gentle. I'm home now, and my recovery is peaceful. I just feel very grateful for such a considerate doctor.

Wow, what a difference! I'd been...
May 23, 2026
Doctor: Dr. Sanjeev Kumar Singla Hospital: Medanta The Medicity

Wow, what a difference! I'd been putting off surgery for a clogged artery for months, just terrified. Finally saw Dr. Singla. He had this calm confidence that just cut through the fear. The procedure itself was smoother than I ever imagined! I was up and walking the next day. The energy I have now is incredible—I can play with my grandkids without getting winded. The Medanta team was fantastic, but Dr. Singla? He's the real deal. My wife says I'm a new man. I feel like one!

My annual checkup with Dr. Gupta...
May 23, 2026
Doctor: Dr. Kushagra Gupta Hospital: Medanta The Medicity

My annual checkup with Dr. Gupta was scheduled efficiently. He reviewed my history, ordered only the necessary tests, and explained the results clearly. No fluff, just straight facts. I was in and out with a clear health plan. Exactly what I needed.

I was very worried about some...
May 23, 2026
Doctor: Dr. Kushagra Gupta Hospital: Medanta The Medicity

I was very worried about some persistent fatigue. Dr. Gupta listened quietly, asked thoughtful questions, and didn't rush me. His calm manner put me at ease. He figured out it was a simple vitamin deficiency. I'm so relieved it wasn't something more serious.

After weeks of feeling run-down, I...
May 23, 2026
Doctor: Dr. Kushagra Gupta Hospital: Medanta The Medicity

After weeks of feeling run-down, I saw Dr. Gupta. He connected the dots my local doctor missed! The treatment plan worked fast. I've got my energy back. Honestly, what a difference the right diagnosis makes.

The clinic was busy and I...
May 23, 2026
Doctor: Dr. Kushagra Gupta Hospital: Medanta The Medicity

The clinic was busy and I did wait a little, but it was worth it. Dr. Gupta remembered details from my last visit years ago. He took time to explain why my old medication needed changing. I left feeling confident and well-looked-after.

I'd been sick for months, losing...
May 23, 2026
Doctor: Dr. Amarender Singh Puri Hospital: Medanta The Medicity

I'd been sick for months, losing weight, and no one could figure out why. Dr. Puri didn't just run the usual tests. He actually listened to the whole history, even the bits I thought were irrelevant, and ordered a specific scan. It turned out to be something quite rare. He explained it all with a whiteboard in his office, which made a scary situation feel manageable. I'm finally on the right treatment because he dug deeper.

Needed a colonoscopy and was pretty...
May 23, 2026
Doctor: Dr. Amarender Singh Puri Hospital: Medanta The Medicity

Needed a colonoscopy and was pretty nervous about the whole thing. The prep was no fun, but the day itself was straightforward. Dr. Puri's team at Medanta had everything organized. The procedure itself was quick, and I remember waking up feeling fine, just a bit groggy. Dr. Puri came by after, showed me a couple of pictures, said everything looked clear, and that was that. It was a relief to have it done and over with so smoothly.

The hospital itself is huge, and...
May 23, 2026
Doctor: Dr. Amarender Singh Puri Hospital: Medanta The Medicity

The hospital itself is huge, and I got a bit lost finding the gastroenterology wing. Once I got there, though, the staff at the front desk were really kind about it. The nurse who took my vitals had a calming way about her, and even the person who brought the tea after my consultation was polite. It's a busy place, but the people working there made it feel less impersonal. That counts for a lot when you're not feeling well.

What I'll remember most is how...
May 23, 2026
Doctor: Dr. Amarender Singh Puri Hospital: Medanta The Medicity

What I'll remember most is how Dr. Puri talked to my elderly father. Dad was confused and kept asking the same questions. Dr. Puri never got impatient. He just repeated the answers in a calm, clear voice, sometimes rephrasing them. He looked at my dad, not just his file. You could tell he was seeing the person, not just the patient. That kind of respect is rare.

My leg pain was getting worse,...
May 23, 2026
Doctor: Dr. Lawish Agarwal Hospital: Medanta The Medicity

My leg pain was getting worse, and I'd seen a couple of doctors who just said it was arthritis. Dr. Agarwal was the first one to really listen. He ordered a specific scan and found a blocked artery that everyone else missed. Explaining the bypass surgery, he drew a simple diagram on a notepad—it finally made sense. At Medanta, the whole thing felt coordinated, and now I can walk my dog again without stopping every few steps.

I needed a varicose vein procedure,...
May 23, 2026
Doctor: Dr. Lawish Agarwal Hospital: Medanta The Medicity

I needed a varicose vein procedure, and honestly, I was pretty nervous about the whole idea. Dr. Agarwal walked me through it, step by step, without rushing. The day of, the team kept checking in, and the procedure itself was quicker than I expected. I was in and out the same day. A bit sore afterwards, sure, but it was straightforward. Follow-up was easy, and the results are great.

The hospital itself is huge—I got...
May 23, 2026
Doctor: Dr. Lawish Agarwal Hospital: Medanta The Medicity

The hospital itself is huge—I got a bit lost finding the vascular department at first. But once I was there, the nurses at the desk were really kind and got me sorted. The room was clean and quiet, which helped calm my nerves. Even the person who brought the meals was friendly. It’s the staff that make a place like Medanta feel less intimidating, and they clearly work well with Dr. Agarwal's team.

What stuck with me was how...
May 23, 2026
Doctor: Dr. Lawish Agarwal Hospital: Medanta The Medicity

What stuck with me was how Dr. Agarwal talks to you. He doesn't just talk at you. Before my surgery, he sat down, asked about my family, and actually remembered details from our last chat. He has a calm way of explaining things that doesn't make you feel stupid for asking questions. When I was worried, he didn't dismiss it; he just addressed it directly. That kind of respect means a lot when you're scared.

I'd been to three other doctors...
May 23, 2026
Doctor: Dr. Sukrit Sud Hospital: Medanta The Medicity

I'd been to three other doctors over eight months for this constant pain and bloating. Everyone said it was just stress. Dr. Sud actually listened to the whole timeline, asked questions the others hadn't, and ordered a specific scan. Turned out to be a rare motility disorder. It wasn't a quick fix, but finally having a real answer and a treatment plan made all the difference. He explained it in a way that actually made sense.

Had to get my first colonoscopy...
May 23, 2026
Doctor: Dr. Sukrit Sud Hospital: Medanta The Medicity

Had to get my first colonoscopy last month. I was pretty nervous about the whole thing, I'll admit. The prep was no fun, but the day itself was fine. Dr. Sud's team had everything running like clockwork. He came in before, cracked a small joke that actually helped, and the next thing I knew I was in recovery. Got the all-clear, and the whole experience was much smoother than I'd built up in my head.

The hospital itself is huge, and...
May 23, 2026
Doctor: Dr. Sukrit Sud Hospital: Medanta The Medicity

The hospital itself is huge, and I got a bit lost finding the GI department. Once I did, the receptionist saw I was flustered and was really kind about it. The whole team, from the nurses to the person who scheduled my follow-up, was efficient but not cold. Even the waiting area was calm, which helped. It felt like a well-oiled machine where people still remembered you were a person.

What stood out most about Dr....
May 23, 2026
Doctor: Dr. Sukrit Sud Hospital: Medanta The Medicity

What stood out most about Dr. Sud was how he talked to my elderly father. He didn't just talk to me. He sat down, made direct eye contact with Dad, and explained his liver condition using simple terms, checking if he understood. He never seemed rushed. My dad left feeling respected and less scared, which meant more to our family than any medical jargon ever could.

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VO-284, Eldeco Centre 110017