Medanta Hospital Gurgaon Reviews

When my father was admitted, we were terrified. Dr. Pooja Lokkur was the only one who took the time to sit with us in the waiting area and explain what was happening in simple terms. She didn't just talk to the charts; she talked to us. We felt heard during the scariest week of our lives.

Look, I was skeptical. Another specialist, another hospital. But Dr. Lokkur is the real deal. Straight talk, no sugar-coating. Fixed a medication issue others missed. Parking at Medanta is a nightmare, but she's worth the hassle.

I'd been feeling run-down for months. My GP sent me to Medanta, and honestly, I was just expecting another quick consult. Dr. Lokkur was different. She actually listened to the whole story—not just the lab results. She asked about my diet, my sleep, things no one else had. The waiting room was packed and I was there a while, but she never made me feel rushed. She pieced together a picture my other doctors hadn't. Started me on a new treatment path, and for the first time in a year, I feel like myself again.

My father’s Parkinson’s was getting worse, and we felt lost. Dr. Malhotra didn’t just talk to us; she listened. She explained the new treatment plan in simple words, drew diagrams on a notepad for us, and made sure my dad understood his own role in managing it. The hospital is big and can feel overwhelming, but she made the process feel clear. We finally have a path forward.

Went to Medanta for my wife’s migraines. Dr. Nikita Malhotra. Straight facts, no sugar-coating. Reviewed the scans, outlined the options clearly, asked for our input. The appointment ran on time, which was a surprise. We left with a plan that actually made sense. Effective.

My son had a scary episode, and we were referred to Dr. Malhotra. I was so frightened I could barely speak. She has a very calm way about her. She sat us down, spoke softly but with such certainty, and walked us through every step of the diagnosis. She remembered small details about his school and hobbies at the follow-up. That personal touch, in a place like Medanta, meant everything. We’re so grateful.

After years of bouncing between doctors for my nerve pain, I saw Dr. Malhotra. What a difference! She actually put the pieces together that others missed. I was a bit nervous at first—her reputation is serious—but she was brilliant. The new medication regimen she suggested? Life-changing. I have my energy back. Parking was a nightmare that day, but honestly, worth it.

Had a persistent gut issue for months. Dr. Koul got straight to the point, ordered the right tests, and had a clear treatment plan in one visit. Back to work and feeling normal. Exactly what I needed.

At my age, I was quite anxious about the procedure. Dr. Shanky Koul explained everything to me and my daughter with great patience. The staff at Medanta were very kind, and he made sure I was comfortable throughout. I am feeling much better now and am very appreciative of his care.

Look, my stomach was a mess. Dr. Koul fixed it. No nonsense, told me what was wrong and what to do. Followed his advice and it worked. Good doctor.

I'd been putting off seeing someone for terrible acid reflux, honestly because I was nervous. The clinic was busy, I waited about 20 minutes past my slot. But from the moment Dr. Koul walked in, he put me at ease. He didn't just glance at my file; he asked about my diet, my stress levels at work, even my sleep schedule. He sketched out a simple diagram to show what was happening, which really helped. The treatment he suggested was straightforward, and for the first time in a year, I slept through the night without waking up. It wasn't a magic cure, but he gave me the tools to actually manage it.

My case was complicated—other doctors were stumped. Dr. Bali didn't rush. He sat with my scans for a long time, called in a colleague for a second look right there, and laid out a plan that finally made sense. It wasn't just about the medicine; it was about someone actually figuring out the puzzle.

I needed a standard biopsy and was pretty nervous at first. The whole thing at Medanta was surprisingly straightforward. Dr. Bali explained each step before he did it, the actual procedure was quick, and I was out the door faster than I thought. Sometimes simple and smooth is exactly what you need.

Look, the parking garage was a nightmare that day, I won't lie. But once I got inside, it made a difference. The nurses at the oncology floor remembered my name, someone brought me a water while I waited a bit, and the whole place felt calm, not chaotic. It took the edge off a tough day.

What I'll remember most is how Dr. Bali talks to you. He never looks at his watch. When I got bad news, he just let the room be quiet for a minute. He asks about your family, not just your symptoms. In a place like that, that kind of normal human kindness sticks with you.

For almost a year, I was shuffled between doctors for constant stomach pain and fatigue. Everyone had a different guess. Dr. Bana was the first one who actually sat with my whole file, asked about things no one else did, and pieced it together. He explained how my symptoms pointed to a specific type of colitis that wasn't obvious. It wasn't a magic fix, but finally having a real name for what was wrong made all the difference. Starting the right treatment with him changed everything.

I needed a colonoscopy and, like anyone, I was pretty nervous about the whole thing. Dr. Bana's team walked me through each step without rushing. The procedure itself? Honestly, I remember the nurse saying 'count back from ten' and then next thing I knew, I was in recovery having juice. No drama, no pain. Dr. Bana came by after, showed me a couple of pictures, said everything looked clear, and that was that. It was a huge relief to have it done and over with so smoothly.

The Medanta campus is huge, and I got a bit turned around finding the gastroenterology department. Once I did, the nurse at the front desk could see I was flustered. She was really kind, got me checked in, and even found me a seat in a quieter corner. The whole floor felt calm and clean, which helped settle my nerves. When Dr. Bana came out, he remembered the nurse had mentioned I'd had trouble finding the place and made a little joke about the hospital's maze-like halls. That small touch made it feel like they were all actually talking about their patients.

What I liked most about Dr. Sailen Bana is that he never talks at you. He explains things in a way that makes sense, and he always checks if you've understood. I had a lot of questions about managing my acid reflux long-term, some of them probably silly. He never made me feel rushed or foolish. He just laid out the options, told me what he thought was best, and let me decide. You feel like you're working with him, not just being told what to do.

My local doctors were stumped for months. I kept getting these dizzy spells, and they kept saying it was just anxiety. Dr. Harikrishnan Nair at Medanta was the first one who really listened. He ordered a specific scan no one else had, and it showed this weird, tangled blood vessel near my heart that was the culprit. Explaining it to me, he drew a picture on a napkin. The surgery was scary, sure, but he made the complex feel manageable. I haven't felt that dizzy since.