Patient Experience
I needed a colonoscopy and was pretty nervous about the whole thing. The prep was no fun, obviously, but the day itself was straightforward. Dr. Singh's team was efficient and kept me informed at each step. The procedure itself felt quick, and I was in recovery before I knew it. Got my results explained clearly before I left. It was one less thing to worry about.
The Medanta campus is huge—I got a bit lost finding the right tower! But once I got to the gastroenterology floor, the staff at the front desk were really kind and got me sorted. The nurses in the prep area had a calm way about them that helped settle my nerves. The place was clean and quiet, which matters when you're not feeling great. It felt organized, not chaotic.
What stood out with Dr. Singh was how he talked to me, not at me. He sat down, made eye contact, and didn't rush. When he explained my liver condition, he drew a simple diagram on his notepad. He asked about my work and family life to see how treatment could fit. He felt like a partner, not just an authority figure. That kind of respect is rare.
I was really nervous going in. It was my first time seeing a specialist for my stomach issues, and Medanta is a big place. I felt a bit lost. But Dr. Shaji was so calm. He didn't rush me at all, even though I know he was busy. He explained everything in a way that actually made sense, and by the end, I felt like I had a real plan. I left feeling a lot lighter than when I walked in.
Had a persistent fever that wouldn't break. Went to Medanta, saw Dr. Chris Alvis Shaji. He asked clear questions, ordered the right tests, and diagnosed it quickly. Treatment worked. No fuss. Good doctor.
My husband was quite ill, and we were very worried. Dr. Shaji has a very gentle way about him. He listened to all our concerns, never made us feel like we were asking silly questions. His manner was so kind, and he took the time to explain the treatment path in a quiet, confident voice. We are very grateful for his care.
What a relief! I'd been feeling run-down for months, seeing other doctors with no real answers. Parking at Medanta was a nightmare, by the way. But finally seeing Dr. Shaji was worth it. He connected dots the others missed, figured it out, and I'm already feeling better on the new meds. He's sharp, friendly, and actually solved my problem. So glad I went!
For months, I was just exhausted. Saw a couple of doctors who said it was stress. Dr. Jain was different. He actually sat and listened to this whole list of weird little symptoms I had—things I thought were unrelated, like my dry skin and this nagging cough. He ordered some specific tests others hadn't. Turned out it was a rare thyroid issue. He explained it all on a notepad, drawing little diagrams. I'm on medication now and finally feel like myself. He figured out the puzzle when no one else even saw the pieces.
I needed a colonoscopy and was pretty nervous about the whole thing. The prep was no fun, I'll be honest, but the day itself was straightforward. Dr. Jain's team at Medanta had everything organized. The procedure itself was quick, and I remember waking up feeling fine, just a bit groggy. Dr. Jain came by after, showed me the pictures, and said everything looked clear. It was a relief to have it done and over with, and the whole process felt very routine in the best possible way.
The place is huge—I got a bit lost finding the right wing, and the parking garage was completely full. But once I checked in, the front desk lady was really patient and gave me clear directions. The nurse who took my vitals noticed I seemed anxious and cracked a joke about the weather to lighten the mood. Even the person who brought the water seemed friendly. It made waiting for my appointment with Dr. Jain much less stressful. The environment itself helps you feel cared for.
What I remember most is how he talked to my mother. She's older and gets confused easily. He didn't just talk to me about her pneumonia treatment. He pulled his chair right up to her, looked her in the eye, and explained things in the simplest terms, checking if she understood. He called her 'Aunty' and had this calm, unhurried way about him. She trusted him immediately, which meant she actually followed his instructions. That kindness meant just as much as the medicine.
Our son, Arjun, had a persistent fever that just wouldn't break. We were so scared. Dr. Dhyani saw us at Medanta and just had this calm way about him. He explained everything in simple words, not medical jargon, and even drew a little diagram for us. He told us exactly what to watch for at home. The wait was long that day, but he never rushed us. We left feeling like we finally understood what was happening.
My daughter needed a series of vaccinations and she’s terrified of needles. I was dreading the visit. Dr. Dhyani was amazing. He talked to her about her school and her favorite cartoon first, not the shot. He explained what he was doing in a way a 5-year-old could get. She still cried, but he was so patient. It wasn't just a quick jab and send us out. He made sure she was calm before we left. Huge difference.
Honestly, the parking at Medanta was a nightmare that morning. We were frazzled by the time we got to Dr. Dhyani's clinic for our baby's check-up. But he completely disarmed us. He focused entirely on our little one, playing with her to get her to smile. His advice on her feeding schedule was practical, not preachy. He listened to all our new-parent worries without making us feel silly. We walked out much lighter than we walked in.
After three days of our toddler being miserably sick, we got an appointment with Dr. Dhyani. He diagnosed an ear infection right away. What stood out was how he spoke directly to us parents. He gave us clear options for treatment, laid out the pros and cons of each, and asked what we were comfortable with. He didn't just dictate. We felt like partners in our child's care. The relief was instant—we knew he was in good hands.
My local doctors were stumped for months. I just kept getting weaker. Dr. Singh at Medanta didn't just look at the scans; he listened to my whole history, asked questions no one else had. He figured out it was a rare valve issue hiding behind a more common problem. The surgery was big, but he explained it to my family in a way that made sense, without sugar-coating it. I'm walking my dog again. He saw what others missed.
I needed a bypass, which sounds huge, but honestly, the whole thing felt very straightforward with Dr. Singh. From the first meeting, he had a clear plan. The surgery itself went like clockwork. I was a bit nervous at first, obviously, but the team was so calm it rubbed off on me. Recovery in the hospital was exactly what he said it would be—no surprises. Sometimes, you just want things to go as planned, and this did.
The place is massive—I got lost finding the right wing on my first visit, and the parking was a nightmare. But once I was in Dr. Singh's department, it was different. The nurses remembered my name, and the person who handled my paperwork actually smiled and chatted instead of just pointing at forms. The room was quiet and clean. It didn't feel like a factory. That kind of environment makes a scary hospital stay a little less awful.
What I'll remember most is how Dr. Singh talked to me. He sat down, didn't rush. When I asked a silly question, he didn't make me feel stupid. Before my operation, he came by just to see if I had any last-minute worries, not just to check the chart. He has a quiet way of making you feel like you're the only patient he has that day. In a place like Medanta, that's a rare thing.
My local doctors were stumped for months. I kept getting these dizzy spells, and they kept saying it was just anxiety. Dr. Harikrishnan Nair at Medanta was the first one who really listened. He ordered a specific scan no one else had, and it showed this weird, tangled blood vessel near my heart that was the culprit. Explaining it to me, he drew a picture on a napkin. The surgery was scary, sure, but he made the complex feel manageable. I haven't felt that dizzy since.