Patient Experience
I'd been to a couple of doctors about this weird fatigue and stomach pain, and everyone just said it was stress. Dr. Annanya was the first one who actually listened to all the little details I thought were irrelevant. She ordered some specific tests others hadn't, and it turned out to be something pretty rare with my thyroid. She explained it all with a diagram on her notepad—no fancy jargon. Honestly, she figured out in two weeks what had been bothering me for nearly a year.
Had to get a small cyst removed from my back. I was nervous at first, but Dr. Annanya made it feel like no big deal. The procedure itself was over in what felt like ten minutes. She talked me through each step, even the injection part, and the whole thing was just... smooth. The parking at Apollo was full that day, which was annoying, but the actual appointment was the easiest part.
The clinic at Apollo Excelcare is really calm, which helps when you're feeling anxious. But what stood out was the nurse at Dr. Annanya's desk. I'd forgotten my insurance papers, and I was so flustered. She just smiled, said 'Don't worry, sir, it happens,' and showed me exactly how to email them over later. That kind of help takes the edge off. Dr. Annanya was great, of course, but sometimes it's the staff that makes a stressful day manageable.
You know how some doctors just talk at you? Dr. Mahanta isn't like that. She sits down, looks at you, and you feel heard. When my mother was sick, she'd explain things to her so gently, always checking if she understood. She has this quiet way of making you feel like you're the only patient she has that day, even though the waiting room is packed. It's not what she says, really, it's how she listens.