Patient Experience
I'd been feeling run down for months, and a few other doctors just said it was stress. Dr. Anupam Biswas was the first one who really listened. He ordered some specific tests I hadn't had before and figured out it was a tricky thyroid issue. He explained it all with a diagram on his notepad, which made a confusing thing much clearer. Starting treatment now and finally feel hopeful.
Had to get a small cyst removed from my back. Honestly, I was nervous about the whole thing, but Dr. Biswas made it simple. The procedure at Apollo was quick, he talked me through each step, and I was in and out in a couple of hours. The stitches healed cleanly, no fuss. It was exactly what you hope for with something routine.
The clinic was busy and I had to wait a bit past my appointment time, which I expected. What stood out was how the nurse at the front desk handled it—she apologized for the delay without me asking and kept checking in. The whole place at Apollo Excelcare felt calm and clean, which matters when you're not feeling great. It made the wait easier.
My teenage son had a bad stomach bug and was really anxious. Dr. Biswas has this calm way about him. He didn't just talk to me; he spoke directly to my son, asked him questions, and cracked a small joke that actually got him to smile. That meant more to us than any medicine at that moment. You can tell he genuinely cares about the person, not just the chart.