Patient Experience
I'd been feeling off for months, tired and just not right. A few other doctors couldn't pin it down. Dr. Bhattacharyya at Apollo Excelcare actually sat and listened to the whole, messy story. He ordered a specific test the others hadn't, and it turned out to be a thyroid issue that was a bit tricky to spot. He explained it in a way that finally made sense. I'm on treatment now and starting to feel like myself again.
Needed a minor cyst removal on my back. Honestly, I was nervous about the whole thing. The procedure itself at the hospital was straightforward—in and out in a few hours. Dr. Bhattacharyya was calm and clear about each step. The parking lot was packed that morning, which stressed me out, but once I was in the room, everything went smoothly. Follow-up was simple.
The clinic was busy when I went for my check-up, I had to wait a bit. But what stood out was the nurse at the front desk. She could see I was anxious and kept checking in, offering water, explaining the delay. The whole place at Apollo felt clean and organized, which helped. When I finally saw Dr. Bhattacharyya, he picked up right where she left off, which made the visit feel coordinated, not rushed.
Look, I don't love going to the doctor. Dr. Bhattacharyya has this way of talking to you like a normal person. He doesn't just stare at the screen; he looks at you, asks about your work, remembers my kid's name from last time. When he explained my high blood pressure, he didn't just hand me a pill prescription. He drew a little diagram on his notepad about how lifestyle changes would help. It felt like a chat, not a lecture.