Patient Experience
I'd been feeling off for months, just tired and achy. A few other doctors had shrugged it off as stress. Dr. Barua was the first one who really listened. He ordered some specific tests I'd never had before and sat down with me to explain the results. It turned out to be something pretty uncommon, but he laid out a clear plan. I finally feel like I'm getting somewhere.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Barua made it simple. He explained every step in the room, the actual procedure was quick, and the follow-up was just a phone call to check in. The whole thing felt very straightforward, no fuss. It healed up perfectly.
The parking at Apollo was a nightmare that day, completely full. By the time I got to the clinic, I was pretty flustered. But the lady at the front desk was really kind, got me checked in fast, and the nurse who took my vitals had a great way of calming me down. It made a stressful start much easier.
What I remember most is how Dr. Barua talked to my mother. She's elderly and gets confused. He didn't just talk to me; he faced her, spoke slowly, and made sure she understood her medication changes. He has a real patience about him. It meant a lot to our family.