Patient Experience
My mother was admitted with a high fever and confusion. We were all scared. Dr. Kiran was the one who sat us down in the family room and explained everything in simple Assamese. She didn't just talk about the medicine; she told us what to watch for at home, how to make Ma comfortable. The hospital was busy, but she always made time to answer our questions, even the small ones. Because of her clear guidance, we knew what to do when Ma came home.
Took my son in for what I thought was a bad stomach bug. Dr. Kamalasanan listened, asked a few more questions, and decided to run a specific test. Turns out it was something else entirely. I appreciate that she was direct, didn't waste time, and trusted her instinct. Got him on the right treatment quickly. Parking at Apollo was a hassle that day, but the care was spot-on.
My husband was very anxious about his persistent cough. I was the one speaking with Dr. Kiran most of the time. She has such a calm way about her. She never rushed us, and she explained the treatment plan in a way that finally put his mind at ease. She remembered small details from our last visit, which made us feel looked after. It wasn't just clinical; it felt genuinely caring.
After weeks of feeling run-down and different doctors, we saw Dr. Kiran. In one consultation, she pieced together symptoms others had missed. The relief was huge! She was so thorough, calling the lab herself to follow up on a result. We left feeling like we finally had a path forward. The wait was a bit long, but honestly, it was worth it for that kind of attention.