Patient Experience
Had a persistent stomach issue for weeks. Booked an appointment with Dr. Basumatary at Apollo. The wait was a bit long, but once I got in, he was very direct. Asked clear questions, didn't waste time. Ordered the right tests, got a diagnosis quickly. Followed his plan and it cleared up. Exactly what I needed – efficient and effective.
I was quite nervous about some ongoing fatigue. Dr. Basumatary has a very calm way about him. He listened quietly, never made me feel rushed. His explanations were simple and he checked in to see if I understood. The treatment was straightforward and it helped a lot. I felt genuinely heard.
After months of just feeling 'off,' my wife pushed me to see a doctor. Saw Dr. Basumatary. Honestly, what a relief! He connected dots other doctors missed. Figured out it was a vitamin deficiency. Started the supplements he suggested and my energy is back. I'm so glad I went.
Took my elderly mother. The parking at Apollo was a hassle that day, but the visit itself was good. Dr. Basumatary was patient with her, spoke clearly so she could hear. He adjusted her medications carefully and explained the changes to both of us. We left feeling much more confident about her care.