Patient Experience
I'd been to a couple of doctors for this nagging pain in my side, and everyone just said it was stress. Dr. Manash actually sat and listened, asked questions about things that seemed unrelated. He ordered a specific scan the others hadn't, and it turned out to be a tricky gallbladder issue, not just stress. He explained it all on a notepad, drawing it out so I could understand. Felt like he really dug for the answer.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Baruah made it simple. The whole thing at Apollo Excelcare was over in what felt like minutes. He talked me through each step as he did it, which kept my mind off things. No fuss, no drama. The follow-up was quick and easy, and the scar is barely there now.
The clinic was busy that day, parking was a bit of a hunt. But once inside, the difference was clear. The front desk staff sorted my paperwork without a hassle, and the nurse who took my vitals was really kind, even joked about the weather. It made waiting for Dr. Baruah less stressful. The whole place just felt calm and efficient, which helps when you're not feeling great.
What stuck with me was how Dr. Manash Pratim Baruah talks to you. He doesn't rush. I had a million questions about my dad's new medication, and he answered every single one without looking at the clock. He has this calm way of explaining that makes scary things feel manageable. You leave feeling heard, not just processed.