Patient Experience
I'd been to a few doctors about this nagging fatigue and stomach pain, and everyone just said it was stress. Dr. Mridu actually listened. He asked questions no one else had, ordered a specific test, and figured out it was a tricky parasite. I'd never even heard of it. He explained the whole treatment plan in a way that didn't make me panic. I'm finally feeling like myself again.
Needed to get a small cyst removed. Honestly, I was more nervous about the hospital process than the actual thing. But at Apollo Excelcare, Dr. Borah's team had it down. The nurse who prepped me was really calming, and the procedure itself was over in what felt like minutes. Dr. Borah checked in the next day himself, which I wasn't expecting. Whole thing was just... straightforward.
The clinic was busy that morning, I had to wait a bit. But you know what stood out? The front desk lady remembered my name when I went up, and the assistant who took my vitals was chatting with me about the rain instead of just staring at the screen. It made the place feel less cold. Dr. Borah fits right in with that vibe—practical, but you can tell he and his staff actually see you as a person.
Look, I'm not great with doctors. I get awkward. But Dr. Mridu has this way of talking that puts you at ease. He doesn't rush. When I told him I was worried about some medication, he didn't dismiss it; he laid out my options and we decided together. It felt like a chat with a very knowledgeable, calm friend who happened to have a medical degree. That kind of respect means a lot.