Patient Experience
I was really nervous about my first appointment. The waiting room was busy and I almost left. But Dr. Das was so calm. She didn't rush me, explained everything in simple words, and actually listened when I listed my worries. I left feeling like a weight was off my shoulders, not just because of the medicine, but because she made me feel heard.
Had a persistent cough for three weeks. Went to Apollo Excelcare, saw Dr. Namrata Das. She asked clear questions, checked me over, ordered the right tests. Got a diagnosis and a treatment plan that worked. Efficient, knowledgeable. Problem solved.
One doesn't always expect such kindness. Dr. Das has a very gentle way about her. Even when the clinic was quite full, she gave me her full attention. Her advice was clear, and she took care to ensure I understood. It was a very positive experience during a worrying time.
Wow, what a difference! I'd been feeling off for ages and other doctors just shrugged. Dr. Das actually dug into it—asked about stuff no one else did. Found the issue! I'm already feeling better. She's brilliant! Honestly, so relieved to finally have answers.