Patient Experience
For months, I was just exhausted. Saw a couple of doctors who said it was stress. Dr. Bagchi was different. He actually listened, asked about things I thought were unrelated, and ordered some specific tests. Turns out it was a thyroid issue that wasn't showing up on standard panels. He explained it in a way that finally made sense. I'm on medication now and feel like myself again. He didn't just shrug me off.
Had to get a small cyst removed from my back. Honestly, I was nervous at first—any procedure is a bit scary. But Dr. Bagchi and his team at Apollo made it so straightforward. The whole thing was over in what felt like minutes. He checked in the next day himself, which I wasn't expecting. No fuss, no drama, just good care.
The waiting area at Apollo was packed, I won't lie. But once I got in, the nurse was really kind and calmed me down. Dr. Bagchi's assistant was also great at explaining the paperwork. It's the little things—they didn't make me feel like I was on a conveyor belt. The place runs smoothly because the people are good at their jobs.
What stuck with me was how Dr. Bagchi talks to you. He sits down, looks you in the eye, and never makes you feel rushed. When my dad was sick, he took the time to explain everything to us, using simple words and drawing a little diagram. He has a quiet, steady way about him that just makes you feel safe. That matters more than anything when you're worried.