Patient Experience
My mother was admitted with a high fever and confusion. We were all scared. Dr. Sushmita Choudhury came to see her late in the evening, even after her rounds. She sat with us in the waiting area and explained everything in simple Assamese—what the tests showed, the treatment plan, what to watch for. She didn't rush. She answered my brother's questions twice. Mom is home now, much better. It was that clear talk when we were lost that made the difference.
Took my father to Apollo. Parking was a hassle, had to circle twice. Once inside, we saw Dr. Choudhury. My dad's sugar levels were all over the place. She was direct. Told him firmly but kindly that his medication schedule was a mess and why it mattered. She laid out a new plan, wrote it down for him, and gave me a copy. No sugar-coating, but you could tell she cared about getting it right. Followed up with a call two days later to check. Things are under control now.
Our little one had a bad stomach bug, wouldn't eat or drink. We were so worried. Dr. Sushmita was so calm with him. She spoke softly, showed him her stethoscope, let him hold it. She explained to us exactly how much fluid to try every hour and what signs meant we needed to come back. She didn't make us feel silly for being anxious parents. When she said 'He'll be okay,' we finally believed it. Her quiet confidence got us through a very long night.
After my wife's surgery, recovery was slower than we hoped. She was in pain and getting discouraged. Dr. Choudhury's visits were the highlight of the day. She'd walk in with this positive energy, review the chart thoroughly, and then focus completely on my wife. 'The numbers are improving,' she'd say, 'let's focus on that.' She celebrated small wins, like sitting up for longer. It changed my wife's mindset. We left the hospital tired, but genuinely hopeful because of that support.