Patient Experience
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Baruah made it simple. The whole thing at Apollo Excelcare was over in what felt like minutes. He talked me through each step as he did it, which kept my mind off things. No fuss, no drama. The follow-up was quick and easy, and the scar is barely there now.
The clinic was busy that day, parking was a bit of a hunt. But once inside, the difference was clear. The front desk staff sorted my paperwork without a hassle, and the nurse who took my vitals was really kind, even joked about the weather. It made waiting for Dr. Baruah less stressful. The whole place just felt calm and efficient, which helps when you're not feeling great.
What stuck with me was how Dr. Manash Pratim Baruah talks to you. He doesn't rush. I had a million questions about my dad's new medication, and he answered every single one without looking at the clock. He has this calm way of explaining that makes scary things feel manageable. You leave feeling heard, not just processed.
I'd been feeling off for months, just tired and achy. A few other doctors had shrugged it off as stress. Dr. Barua was the first one who really listened. He ordered some specific tests I'd never had before and sat down with me to explain the results. It turned out to be something pretty uncommon, but he laid out a clear plan. I finally feel like I'm getting somewhere.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Barua made it simple. He explained every step in the room, the actual procedure was quick, and the follow-up was just a phone call to check in. The whole thing felt very straightforward, no fuss. It healed up perfectly.
The parking at Apollo was a nightmare that day, completely full. By the time I got to the clinic, I was pretty flustered. But the lady at the front desk was really kind, got me checked in fast, and the nurse who took my vitals had a great way of calming me down. It made a stressful start much easier.
What I remember most is how Dr. Barua talked to my mother. She's elderly and gets confused. He didn't just talk to me; he faced her, spoke slowly, and made sure she understood her medication changes. He has a real patience about him. It meant a lot to our family.
I'd been to a few doctors about this constant fatigue and stomach pain. Everyone said it was stress. Dr. Gogoi actually listened to everything, even the weird details I thought were silly. He ordered some specific tests others hadn't, and it turned out to be a tricky thyroid issue affecting my gut. He explained it in a way that finally made sense. I'm on treatment now and feel like myself again.
Had to get a small cyst removed. Honestly, I was pretty nervous about the whole thing. The day of, the parking lot was packed and I was running late, which didn't help. But once I got in, Dr. Gogoi and his team were so calm. The procedure itself was over before I knew it. No drama, no fuss. Follow-up was straightforward. It was just... easy, which is exactly what you want.
The clinic at Apollo was busy, I won't lie. But what stood out was how the front desk lady remembered my name when I came for my second visit, and the nurse who took my vitals was really kind when she saw I was anxious. The place felt clean and organized, which matters. Dr. Gogoi was great, but the whole team there made a stressful time a bit easier to handle.
Look, I don't like hospitals. Dr. Gogoi gets that. He doesn't just talk at you; he asks what you're worried about. When he explained my treatment plan, he drew a little diagram on his notepad. It felt like he was talking *with* me, not down to me. That kind of respect is rare, and it made all the difference in following his advice.
I'd been feeling off for months, just tired and achy. A few other doctors couldn't figure it out. Dr. Chakraborty actually sat and listened to the whole timeline, asked questions no one else had. He pieced together some odd blood results with my symptoms and suspected an autoimmune issue I'd never heard of. He was right. It wasn't a quick fix, but finally having a name for it and a plan made all the difference.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Chakraborty explained everything so plainly in the clinic at Apollo Excelcare. The day of, the team was efficient and kept me calm. The procedure itself was over before I knew it. Recovery was exactly as he said it would be—simple and straightforward. It's nice when things just go as planned.
The hospital itself is pretty busy, and parking was a bit of a hunt. But once I got inside for my appointment, the front desk people were really kind and helped me find my way. The nurse who took my vitals had a warm way about her that put me at ease. It felt less like a factory and more like a place where people actually care, which matters when you're not feeling great.
What stuck with me about Dr. Chakraborty was how he talked to my elderly mother. He never rushed her, explained her new medication in terms she could grasp, and even drew a little diagram on the paper sheet. He has this calm, patient way of making you feel like you're the only person in the room. You don't see that everywhere these days.
I'd been to a few doctors about this nagging fatigue and stomach pain, and everyone just said it was stress. Dr. Mridu actually listened. He asked questions no one else had, ordered a specific test, and figured out it was a tricky parasite. I'd never even heard of it. He explained the whole treatment plan in a way that didn't make me panic. I'm finally feeling like myself again.
Needed to get a small cyst removed. Honestly, I was more nervous about the hospital process than the actual thing. But at Apollo Excelcare, Dr. Borah's team had it down. The nurse who prepped me was really calming, and the procedure itself was over in what felt like minutes. Dr. Borah checked in the next day himself, which I wasn't expecting. Whole thing was just... straightforward.
The clinic was busy that morning, I had to wait a bit. But you know what stood out? The front desk lady remembered my name when I went up, and the assistant who took my vitals was chatting with me about the rain instead of just staring at the screen. It made the place feel less cold. Dr. Borah fits right in with that vibe—practical, but you can tell he and his staff actually see you as a person.
Look, I'm not great with doctors. I get awkward. But Dr. Mridu has this way of talking that puts you at ease. He doesn't rush. When I told him I was worried about some medication, he didn't dismiss it; he laid out my options and we decided together. It felt like a chat with a very knowledgeable, calm friend who happened to have a medical degree. That kind of respect means a lot.
My 8-year-old son had a high fever that just wouldn't break, and I was really scared. We saw Dr. Ghosh at Apollo Excelcare. He was so calm with my son, explained everything in simple terms to him (not just to me), and actually got him to smile. The waiting area was packed, but once we were in his room, he gave us his full attention. He didn't just prescribe medicine; he told us exactly what to watch for and when to come back. As a parent, that kind of clear guidance means everything.