Patient Experience
My mother was admitted with a high fever and confusion. We were all scared. Dr. Sushmita Choudhury came to see her late in the evening, even after her rounds. She sat with us in the waiting area and explained everything in simple Assamese—what the tests showed, the treatment plan, what to watch for. She didn't rush. She answered my brother's questions twice. Mom is home now, much better. It was that clear talk when we were lost that made the difference.
Took my father to Apollo. Parking was a hassle, had to circle twice. Once inside, we saw Dr. Choudhury. My dad's sugar levels were all over the place. She was direct. Told him firmly but kindly that his medication schedule was a mess and why it mattered. She laid out a new plan, wrote it down for him, and gave me a copy. No sugar-coating, but you could tell she cared about getting it right. Followed up with a call two days later to check. Things are under control now.
Our little one had a bad stomach bug, wouldn't eat or drink. We were so worried. Dr. Sushmita was so calm with him. She spoke softly, showed him her stethoscope, let him hold it. She explained to us exactly how much fluid to try every hour and what signs meant we needed to come back. She didn't make us feel silly for being anxious parents. When she said 'He'll be okay,' we finally believed it. Her quiet confidence got us through a very long night.
After my wife's surgery, recovery was slower than we hoped. She was in pain and getting discouraged. Dr. Choudhury's visits were the highlight of the day. She'd walk in with this positive energy, review the chart thoroughly, and then focus completely on my wife. 'The numbers are improving,' she'd say, 'let's focus on that.' She celebrated small wins, like sitting up for longer. It changed my wife's mindset. We left the hospital tired, but genuinely hopeful because of that support.
Had my gallbladder out last Tuesday. The first couple days were rough, I won't lie. But Dr. Bharatia had a clear plan for the pain. He checked on me every morning, adjusted my meds based on how I was feeling, not just a chart. It wasn't just about making the pain go away, but making it manageable so I could start moving. I'm home now, sore but getting better each day. The follow-up call from his team was a nice touch.
Appendicitis. Went to Apollo, saw Dr. Bharatia. He confirmed it quickly, explained the surgery simply. No fluff. The procedure went fine. Post-op, he was direct about what to expect with recovery and what pain was normal. Clear instructions. I appreciated the no-nonsense approach. Doing well now.
I was quite nervous about my hernia operation. Dr. Bharatia has a very calm way about him. He listened to all my worries before the surgery and never made me feel rushed. Afterwards, he was just as gentle when explaining how to care for the incision. His quiet confidence made a world of difference to me. The hospital was busy, but he always took his time in my room.
Wow, what a relief! I'd been putting off dealing with this abscess for way too long because I was scared. Dr. Bharatia drained it and I feel like a new person. He was so upbeat and positive the whole time, even when I was being a bit of a baby about it. Told me exactly what to do to keep it clean. So glad I finally went in!
I've been seeing Dr. Phukan for my blood pressure for almost eight years now, since before he moved to Apollo. That's the main thing for me—consistency. He remembers my history, asks about my family, and never rushes me out. The clinic at Apollo is busier, sure, but he's the same steady, calm doctor. When my meds needed adjusting last year, he explained the why behind every change. You don't find that kind of long-term care easily.
As someone who manages a team, I appreciate efficiency. Dr. Phukan gets it. I came in with a persistent cough that was wrecking my sleep and work. No fluff, straight to the point examination, asked the right questions, and ordered a specific test. Had a clear diagnosis and treatment plan within 48 hours. Fixed the issue. That's what I needed.
Look, I was nervous. First real health scare. But Dr. Phukan was straight with me. He didn't sugarcoat things but also didn't make it sound worse than it was. Explained what was probably happening and what we needed to rule out. The wait was a bit long that day, but once I was in, he gave me his full attention. Left feeling calmer and with a clear plan. Good doctor.
My visit started rough—parking at Apollo was a nightmare, and I was frazzled by the time I got to the clinic. I told Dr. Phukan about this weird fatigue and dizziness that came out of nowhere. He listened, really listened, while I rambled. Then he did a thorough check, asked about my water intake and new vitamins. Turns out, I was just badly dehydrated mixed with a minor electrolyte thing from a new supplement. Simple fix. What stuck with me was how he pieced together my jumbled story into a sensible answer. He has a way of making you feel heard, even in a big hospital setting.
Had a persistent stomach issue for weeks. Dr. Deka saw me quickly, ordered the right tests, and had a clear treatment plan ready by my follow-up. Fixed the problem so I could get back to work. Efficient and no-nonsense, which I appreciate.
As a senior citizen, I was quite anxious about my check-up. Dr. Deka was very kind and took her time explaining everything in a way I could understand. She made sure I was comfortable throughout. I left the hospital feeling reassured and well looked after.
Finally got a doctor who actually listens. Told her my symptoms, she asked smart questions, and we figured it out. No unnecessary drama, just straight-up good care. Would go back.
I'd been feeling run down for months, just blaming my busy schedule. My wife finally made me book an appointment. The waiting room was packed, I was there a while, but once I got in, Dr. Deka was different. She didn't just nod and write a prescription. She leaned forward, asked about my sleep, my stress at the office, even what I was eating for lunch. It felt like she was putting a puzzle together. She ordered some blood work, called me herself with the results, and laid out a simple plan—more than just pills. It's been a few weeks now, and I actually feel like myself again. It was the thoroughness that made the difference.
Had my gallbladder out with Dr. Agarwala. The first couple days were rough, I won't lie, but his team had a clear plan for the pain that actually worked. He checked on me every morning, asked specific questions about how I was moving and sleeping. It wasn't just 'take these pills'—he adjusted things based on how I was doing. I'm three weeks out now and feeling more like myself each day.
My mother was admitted under Dr. Roshan Agarwala's care. As her daughter living in another city, I was a nervous wreck. Dr. Agarwala himself called me every single evening around 7 PM to explain the day's progress in simple terms. He never rushed me off the phone, even when I asked the same question twice. That daily call was the only thing that kept me sane. He treated my mom with such gentle respect, and he treated our family's worry with real patience.
Went to see Dr. Agarwala for a persistent stomach issue. He listened, didn't interrupt, and ordered the right tests. Got it sorted. Parking at Apollo is always a hassle, but the appointment itself was straightforward and helpful.
I'd been putting off seeing anyone about this nagging pain for months, just chalking it up to getting older. Finally booked with Dr. Agarwala. The clinic was running about 20 minutes behind, which I expected. When he came in, he had my file open and remembered what I'd said on the phone. He did a physical exam, asked about my job (I drive a taxi), and how the pain affected my shifts. It wasn't a five-minute in-and-out. He connected the dots I hadn't—turns out it was a muscular thing related to my posture in the car. Gave me some stretches, not just a prescription. Felt like he actually solved a puzzle.