Patient Experience
My 8-year-old son had been having stomach pains for weeks and we were really scared. Dr. Khiangte at Apollo was so kind with him, explained everything in a way a kid could understand, and didn't just jump to scary tests. He took his time, asked my son questions directly, and figured out it was a simple dietary issue. We left with a clear plan and, more importantly, my son wasn't afraid of doctors anymore. That meant the world to us.
I was a nervous wreck before my appointment. First time seeing a doctor in years, and my mind was racing with worst-case scenarios. Dr. Khiangte just had this calm way about him. He listened without interrupting, and when he explained what was probably going on (turned out to be stress and acid reflux), he made it sound manageable, not scary. I actually felt my shoulders relax in his office. He's the kind of doctor that makes you feel heard.
Had a weird rash that wouldn't go away. Saw Dr. Khiangte. He knew what it was right away, prescribed a cream. Rash cleared up in a few days. No fuss, got straight to the point. Would see him again.
I walked into Apollo Guwahati with this lingering cough that just wouldn't quit after a cold. The waiting area was busy, but once I got in to see Dr. Khiangte, he changed the whole pace. He didn't just ask about the cough; he asked about my sleep, my work stress, even if I'd been traveling. He actually examined my ears and throat thoroughly, which other doctors had skipped. He pieced together that it was partly allergies kicking in after the viral infection, something no one else had considered. The treatment he suggested worked, but it was that detective-like approach that impressed me most.
I'd been feeling run-down for months, and a few other doctors just chalked it up to stress. Dr. Maileng Tham was different. She actually listened, asked questions I hadn't been asked before, and ordered a specific test no one else had. Turns out it was a thyroid issue that was a bit tricky to spot. She explained it all with a diagram on her notepad—made it simple. I'm on treatment now and finally feel like myself.
Had to get a small cyst removed. Honestly, I was nervous at first, but the whole thing at Apollo was so straightforward. Dr. Tham talked me through each step before she did it, which helped a lot. The procedure itself was quick, and the parking was full that day, but that was the only hiccup. Follow-up was easy, and it healed just fine.
The clinic was busy, so I did end up waiting a bit past my appointment time. But you know what? The front desk staff kept me updated, which I appreciated. The nurse who took my vitals was really kind and chatted with me to pass the time. The whole place at Apollo Guwahati felt calm and clean, which matters when you're not feeling great.
What stuck with me about Dr. Tham was how she talked to my elderly mother. She never rushed her. She sat down, made eye contact, and explained things in a way my mom could really understand, without talking down to her. She has this calm way about her that just puts you at ease. You don't always get that.
My husband had been feeling off for months, tired and just not himself. We'd seen a couple of doctors who couldn't pin it down. Dr. Puja Banerjee was different. She actually sat and listened to every little symptom, asked questions no one else had. She ordered a specific test the others hadn't thought of. Turns out it was a tricky thyroid issue that was mimicking other things. She explained it all on a notepad, drawing little diagrams. We finally had an answer, and a treatment that's working.
I needed a minor cyst removed. Honestly, I was nervous at first—any procedure is a bit scary. But Dr. Banerjee made it so simple. She walked me through each step on the day, told me exactly what to expect. It was over before I knew it. The whole thing was straightforward, no drama. I was in and out of Apollo in a few hours, and the recovery was just as she said it would be.
The parking at Apollo was a nightmare that day, completely full. I was flustered by the time I got to the clinic. But the front desk lady saw I was stressed and was really kind about it. The whole place felt calm, even though it was busy. Someone kept the waiting area tidy, and the nurse who took my vitals had a warm way about her. It made a difficult day a little easier.
What I remember most is how Dr. Banerjee talked to my elderly mother. She never rushed her. She got down on her level, spoke clearly, and checked twice to make sure she understood the medication plan. She didn't just treat the illness; she saw my mom was anxious and treated that, too. It meant the world to us.
I'd been to a few doctors about this nagging stomach pain and fatigue, and everyone just said it was stress. Dr. Santanu Medhi was different. He actually listened, asked a ton of questions I hadn't been asked before, and ordered some specific tests. Turns out it was a tricky gallbladder issue that wasn't showing up on the usual scans. He explained it all with a diagram on his notepad—why the other tests missed it, what the options were. I felt like someone finally saw the whole picture.
Had to get a small cyst removed from my back. Honestly, I was nervous about the whole hospital thing, but Dr. Medhi made it simple. The appointment was straightforward, he told me exactly what he'd do and how long it would take, and that's how it went. In and out of Apollo in a couple of hours. The scar is barely noticeable now. It was just a routine thing, but he didn't treat it like it was unimportant.
The parking at Apollo was a nightmare that day, completely full, which put me in a bad mood before my check-up. But from the moment I walked in, the front desk people were really calm and got me sorted quickly. The nurse who took my vitals was lovely and chatty, which took the edge off. By the time I saw Dr. Medhi, I was a lot less frazzled. It's funny how a good team around the doctor makes the whole experience better.
What I remember most is how he talked to my mother. She's elderly and gets confused easily. He didn't just talk to me about her medication change; he knelt down so he was at her eye level, spoke slowly, and made sure she understood. He has this quiet, patient way about him. You don't feel rushed. He asked about her garden while checking her pulse. That kind of thing matters more than any medical jargon.
I'd been to a few doctors about this constant fatigue and stomach pain, and everyone just said it was stress. Dr. Baruah was the first one who actually listened. She ordered a different set of tests, asked me questions no one else had, and figured out it was a tricky thyroid issue affecting my gut. She explained it in a way that finally made sense. I'm on the right treatment now, and I feel like myself again.
Had to get a small cyst removed from my back. Honestly, I was nervous at first, but Dr. Baruah made it so simple. The whole thing at Apollo was over in an hour. She talked me through each step, the local anesthetic worked perfectly, and I barely felt a thing. The stitches were so neat you can hardly see the scar now. It was just a very straightforward, smooth experience.
The parking at Apollo was a nightmare that day, completely full, which put me in a bad mood before my appointment. But from the moment I walked in, the front desk people were really kind and efficient. The nurse who took my vitals had a lovely, calming way about her. Even the waiting area was clean and quiet. It made a stressful start to the day much better. Dr. Baruah's team clearly knows what they're doing.
What I remember most is how Dr. Baruah sat down with me after my check-up results. She didn't just hand me a paper; she pulled up a chair, looked me in the eye, and asked how I was really doing with managing my blood pressure. She remembered my daughter was studying for exams and asked if that was adding to my stress. That personal touch, her genuine concern, meant more than any medicine.