Patient Experience
I'd been to a couple of doctors for this nagging stomach pain and fatigue, and everyone just said it was stress. Dr. Anurag Patil was different. He actually listened, asked about things no one else did, and ordered some specific tests. Turns out it was a tricky gallbladder issue that wasn't showing up on the usual scans. He explained it all with a diagram on his notepadno fancy jargon. I finally got the right surgery and feel like myself again.
Had to get a small cyst removed from my back. Honestly, I was nervous about the whole thing, but Dr. Patil made it simple. The procedure itself at Medicover was over in what felt like minutes. He talked me through each step, the nurse was really calming, and I was in and out. The follow-up was quick, and the scar is barely there now. It was just a very straightforward, no-drama experience.
The clinic at Medicover Chandanagar is clean and modern, I'll give it that. Parking was a bit of a hunt that morning. But what stood out was the front desk staff. I was confused about my insurance paperwork, and the lady there patiently walked me through it, didn't make me feel rushed at all. Even the person who took my vitals had a nice smile. It's those small things that make a visit less stressful.
My kid was scared of doctors, hiding behind me when we went in. Dr. Patil didn't force it. He just started chatting with me about the fever, all while slowly getting on my daughter's level. He showed her his stethoscope, let her listen to her own heartbeat. By the end, she was the one telling him where it hurt. He has this quiet, patient way about him that puts everyone at ease.