Patient Experience
My mother was admitted with a high fever and confusion. We were scared. Dr. Jyotsana met with us right away. She explained everything in Telugu, which put my father at ease. She didn't just talk to us; she listened. She told us the plan for each day. The waiting room was crowded sometimes, but she always made time to answer our questions. My mother is home now, and we know what to watch for. We felt cared for as a family.
Took my husband in. He'd been ignoring stomach pain for weeks. Dr. Chitimalla was direct. She said we needed tests, and soon. No sugar-coating, which I appreciated. She laid out the options clearly, costs included. The hospital parking is a nightmare, but her clarity made the stress manageable. He had a minor procedure and is recovering well. She checked on him post-op herself. Good, solid care.
Our little one had a bad reaction to something, and we rushed to Medicover Madhapur. Dr. Jyotsana was so calm with him. She spoke softly, showed him the stethoscope first. She explained to us, the parents, what was happening in simple terms, never making us feel silly for panicking. She called the next day to see how he was. It wasn't just medicine; it was kindness. We're so relieved.
Wow, what a difference! My dad's regular doctor retired, and his diabetes management was all over the place. Dr. Jyotsana? She got it sorted. Reviewed everything, changed his meds, and actually got him to understand his diet. He's like a new manmore energy, better numbers. The follow-up video calls are a lifesaver for us since we live far. She’s sharp, remembers details, and my dad actually listens to her! Total turnaround.